Recent DiscussionsLonger coax cable Is it possible to get a longer coax cable to move router. Thanks Adrian Residential address registered as business Hi, I have been told my address is currently registered as a business address. It’s a 5 bedroom detached property, there is no business here. Customer service and sales have said that they can manu...Engineer appointment for external cabling We had an engineer out the other week as we've been getting a lot of dropping of service. The outcome of the tests was that the outside cabling from house to box would probably need replaced and that...Trying to self install but have cables not wall socket I moved house and the property says it has a VM connection but there are cables which come through the wall and no socket. Can I connect my hub3 using this cable or do I need a socket installed? ...Prolonged and Delayed Installation Hi, Placed an original order mid September, this install was delayed 3 times because of permissions needed for external works as there was concrete, nevermind the numerous calls I made saying there ...Previous tenants not cancelled service Moved into new rental, didn't recieve my broadband on day it was estimated to be delivered and called up asking why - was told previous tenants still have active account so I can't have mine set up. ...Moved from Sky to Virgin Media Hi I've recently joined Virgin Media and now waiting for the equipment to arrive. I read online and when going through the process the following is mentioned "One Touch Switch: What is it and how d...Area Reference code There seem to be a lot of queries from people asking for their area code in order to complete the process of linking the O2 ID to the Virgin Media account. I have the same problem - I signed up in Oc...Solvedget a new WiFi Hub at no extra cost Received an email today offering to send me the latest WiFi Hub. There's a link to order the Hub which expires in three days, and from what I can gather, I would then have five days to swap over the ...Virgin Hub 3 constant red light I have a Virgin hub 3 and it has a constant red light showing. I have gone through the help process of resetting the hub and going back to the default settings and letting it cool down. This has not ...
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