Noone answer
One hour listening to rubbish music just to be told no one to take you call please call back laterVirgin media are a joke
QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts
New kit is not delivered & haven't received account number and reference number
Hi,I haven’t received my QuickStart self install pack, it was meant to come on the 31st and have heard nothing bar the two starter emails
Technician did not show up for the installation
I had a virgin media installation for today, and the technician did not show up, even did not called.Is it common?
Broadband Order Confirmation
I ordered Broadband on 30th and I've yet to receive a confirmation email, only the pre-contract documents. I'm just wondering how long it may be before my order is confirmed?
Why can't I get virgin media both neighbours have it?
Hi, This has also been my experience. Every one of my direct neighbours has fibre access apart from my house. We are a terraced street in central London so this seem very strange that I wouldn't have it. Can you please arrange for an engineer to visi...
Preinstall team nightmare and date switch
I hope this is the right place, I'm at my wit's end trying to sort this out.My installation was supposed to happen yesterday 31/10/23 at my new address (I moved my service from my old address). Despite multiple conversations confirming it would occur...
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