HiMy Virgin broadband install date was on Monday 19th 2024. The engineer came out and fitted the service, however when the engineer turned the router on, the white light would turn on for 30 seconds, then turn off again and not come back on. He also ...
Another jumping on this post, sorry. Please may I also request a 3m cable?Many thanks!
I'm honestly gobsmacked by my experience as a new customer to Virgin.I signed up for the 1Gbps fibre package on 17/01/24 and then found out nothing was processed until 25/01/24! 3 days before I was going to move into my new flat. I sorted that out an...
Hi,I’ve received the pre contract email and my delivery date was suppose to be last Friday but haven’t heard anything since the initial email. No dispatch email or account number. I can’t find anywhere online to speak to someone regarding this or any...
I placed an order online and chose 14th Feb 2024 as my delivery date. I have not yet received a shipping email. I tried calling the customer service number, but I can’t get through as I don’t yet have a virgin media phone or account number, neither o...
Hi All, we’ve moved into a new property in December and only just getting around to sorting this. Virgin media self install internet mid December, and we are with sky tv. What it looks like has happened is Sky have drilled their dish cables through t...
As many others have this problem i assume its pretty common and an easy fix, i tried registering my account before my router gets here just so i can have it ready for when its up and running however i just have dashes (-) in place of an actual accoun...
Happy Sunday!I have just joined VM and have an install date next weekend (so far). I've checked outside and there is an entry point into our house on the ground floor (into the living room). Currently, all our IT kit is in the spare/box room (also ...
Hey all, hope you can give me some advice and ideas so I know what facts and figures to head into battle with them… But I was paying £40pcm for 125mb and maxit TV. Did the usual retentions nonsense and offered stupid amounts so for the first time in ...
so basically on the title, virgin are offering me £25 a month for 250mb. is this worth it? i only have like 5 days left till my cancellation date.okay so after talking to them im going on volt for same price as my current phone contract (actually mor...
