Hello I am thinking of ordering a fast broadband package with virgin media. I have checked online and it says it is available at my address and that I can do quick start. I would just like to know if the sockets I have in my home will enable me to co...
Hi Virgin media, I need a box to return my router, none was provided please can you assist? [MOD EDIT: Personal and private information has been removed from this post.]
I've been on call about 4 times with the same very unhelpful lady am fit to lose the plot. I cant wait until Wednesday for a technician ive to work im paying for gibabit wifi, hub 5. The network log saysregistration complete - waiting operational sta...
Does anyone know whether (and if so when) Virgin plan to implement IPv6 on its network?
Hi, feel the need to rant, November a fault was found in cable and a cable repull advised, three appointments made, no one appeared, no phone call, nothing, had to phone customer services to find out what was happening, each time being told to wait u...
Hi it showed on the Virgin website that they are coming to my address/street. That has now changed to keep me posted. Does that mean that we are no longer going to get Virgin in our street.
VM customer support. I've seen a few messages here with people saying you've performed an external install without consent or agreement. I found I've now part of those unhappy people. I have not agreed to, nor signed up to anything with Virgin Media....
Hi,So in about 2 weeks I’ll be joining Virgin Media. I went with the ultimate oomph bundle for £70 a month. M500 Internet with all the tv channels etc.Anyways, I want the router in a different room to both the tv boxes and I want both boxes to be con...
How do I book an engineer to move where the hub comes into the house to the other side of the room, where it needs to be?
Hi, so I had an engineer come yesterday to do the pre-install at my address. I happened to pop out earlier today and nothing looks different - we have a Virgin media grate in the pavement under our window but it looks exactly the same as it did befor...
