Can someone from Virgin please help me? Broadband installed on 21/05I was advised the service would be poor until external wire was replaced. The guy booked someone for a visit same dayVirgin Cancelled this at 6PM and rebooked it for 27/07...I spoke ...
Hi there,I am looking to switch to virgin media as Sky are not meeting the speed guarantee. However, my address is not shown but all my neighbours are shown. I need to switch as soon as possible. I have contacted the sales team but they were no help....
Hi…… virgin have run fibre down my road (the road was dug over a year ago), houses 5 doors down can order fibre, yet my address says I can not. I called virgin, but they just did a system check and said no. Any other avenues I can try? openreach have...
Hi,I had a broken cable and had lost all tv and internet. A technician came and sorted the problem quickly. He went above and beyond and also sorted out a problem with our broadband that I had complained about On numerous occasions to virgin. His nam...
  Hi there I have virgin broadband at my current rental, at our new flat there is no dedicated virign/telewest socket like in our current flat. But the virgin media website suggests our new address has easy self installation option, despite no socket...
[MOD EDIT: Personal info], Redfield, Bristol bs5 9db - cable from pole to house has become disconnected and is hanging in front of our door.
I have a virgin media Hub 3.0. I have had this for around 4-5 years.i have come home today and noticed that only the orange light at the bottom is lit up. Every now and then it flashes orange- but no other symbols on the router light up.i have done a...
Hi, the thin cable from my internal wall box to hub5 has snapped. Is it possible to get a replacement?
Today was my Virgin media installation day for broadband, TV and phone.The installer arrived promptly at 8am but quickly realised there was a problem. The fiber cable pulled to my property nearly two weeks ago was not active. We walked down to the ca...
