Just had my virgin media internet go down this morning (suspiciously on the same day that they've been doing overnight work in the area) and my hub has the dreaded red flashing light... I've gone through the check and apparent VM can't get an enginee...
HiI've posted here before, maybe more than once. Apparently my address is not served but the cabinet is right across the road, opposite my neighbour's entrance. I have been told in the past that VM cant do much unless the neighbours agree to get a co...
Hello all,I have factory reset my Hub Today, as Microsoft Teams seemed very slow and the general usage of the Internet. I have had a look at the logs and there are a lot of Timeout Errors. My Power Levels also don't seem right and this is after a pin...
HiI am looking to see if someone can help as the person on the phone was a total waste of time.I have just received a new WiFi black pod.I am trying to connect this but VM connect is saying it can not find my hub 4.I have reset twice and a number of ...
So recently Virgin have been putting in cables in my area, where can I find out when it goes live as it says on the website that it’s not yet available. I’m with true speed currently and really want to get away from them, just don’t want to go to a c...
I’m just wondering when my area will go live? I live in Ba28tw and am wondering when the newly installed services will go live. I’m super keen to get virgin installed. Any help would be much appreciated
Hi, Imonehh. How did this end up?I'm in exactly the same situation. There's no virgin socket. I've booked an engineer to sort this out. Slot 1pm-6pm. I was wondering, if I'm going to get any text from him beforehand? That would help a lot.
I've looked at the threads and have rebooted the hub but not reset it as I need the broadband and don't want to mess it up. Is this something I can ignore or should I do something and if so, what.
Hello all, I just moved to a new home and carried over my Virgin connection. From the outside of the house I can see the distribution cable running from a mast, over my roof and into the wall. However, the end of the cable looks nothing like a coax ...
I've recently moved into a flat in London and when I search for broadband availability for my exact address the response is "Whilst we're busy expanding our network, it looks like we're currently unavailable at ADDRESS but we can keep you posted!".Ho...
