Recent DiscussionsBQM Spikes on new XGS-PON connection 500Mb service went live last Thursday. BQM is spikier than my old FTTC. Normal? Or any suggestions? https://www.thinkbroadband.com/broadband/monitoring/quality/share/214eeb01eb3be2e78504897a72430a58...Trying to get connected. Hi, I recently joined Virgin Media online, the online postcode check said it was possible. I booked an installation engineer as there was no box outside my house. (Virgin Media was used here previous...Damaged cable whilst gardening Hi, I wonder if anybody can pick this one up and help. The cable that runs to the box in the front garden has been damaged whilst gardening. It was barely buried and whilst everything is still workin...Street to brown box connection cable burying Hi Original installation was surface mounted across front driveway. Having new driveway installed, existing cable/conduit needs to be longer to allow for it to be buried. How do I arrange that ple...cable extension Hiya, could I please have a cable extension sent to my house? 3m is perf :) Lot of 16 and 24 Codes So connection to the home has been troublesome of late, its been going down for the whole area a few times lately, very late at night, early morning ish. I saw them working on the box up the road ...Which flipping (polite version) username / password / PIN? Every time I have an issue with VM and need to login I seem to be entering an incorrect password. No idea why, I have a password manager which usually tells me what I need to enter (one now filled wi...Relocate my router Hi all , My router was installed in a poor location and I need to get removed , please advice . Need to move TV in the room I know there are posts about this but we need to move the virgin box to the other side of the alcove as currently it's on the wrong side. I've given up trying to arrange an engineer visit online! Is ...Moving address flashing green light.... Hi, the experience of moving house is hard enough as it is and then you have to spend a whole day trying to get everything working to which you are constantly being told by a robot that your account ...
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