QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Resolved! Booking an engineer

Hello. I woud like to book an engineer as it seems the connection Box on the outside of our house may be ageing to the point I am concerned the connection will suffer at some point. Is it possible to book an engineer to replace the connection box and...

jamesr2 by Joining in
  • 3 replies
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I want to get M50 broadband, will be using it for streaming services, playstation 5 and ring doorbellWould like to know if it's worth it and if its any good?If you've got it or had it what was your experience with it?

prem0069 by Joining in
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Hub 5 needs multiple daily reboots?

We had a hub 3 and upgraded recently from the second highest to the highest internet package, Virigin said we couldn't use our old hub for it any more and sent us a hub 5. The hub 5 overall should be an improvement but with it our internet speeds slo...

kanhji6 by Joining in
  • 2 replies
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Resolved! Brown box installed without permission

I have just returned from a one week holiday to find a Virgin brown box installed on the front of my house without permission. The cable runs along a joint fence and disappears in the pavement in  front of my drive. I am furious. I neither requested ...

JaMe1 by Joining in
  • 3 replies
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