Damaged cable that runs through my driveway
Hi, the cable entry to my house goes through the middle of my driveway (about an inch underground). The cable was accidentally damaged whilst renovating the drive. Is it possible to fix and relocate the cable so it goes around the edge of the drive instead?Virgin incorrectly installed box on my property
A couple of days ago my neighbour had a virgin box installed. The issue is after the engineers left she came round to my house to apologise that they had installed it on my property instead (terraced house). She was not there for the installation and upon returning home discovered it was instead put on my wall. I have a very large storage box out the front of my property which clearly identifies it as mine as it separates the gap between our houses, but the engineers have moved this to install the box. I have called virgin to complain and insist that this is removed immediately, to which I've been informed an engineer will be in touch with my neighbour as soon as they can to remove it. Although I doubt the speed and urgency they will take with this, I have more concern about the damage done ILLEGALLY to my property. Looking through the forum it seems this isn't an isolated event. I am expecting the box removed, and the damage repaired so that my property is returned back to the state it was on prior. This means more than just filling the holes, and will most likely require a larger piece of work to ensure the wall is uniform and not left with a glaring patch covering their illegal damage. Depending on how quickly they can resolve this, I may seek further compensation for the stress and time it's taken for me to resolve this. Does anyone have any experience of this and resolutions?Solved2.4KViews0likes14CommentsVirgin Media installation left damaged to outside and inside of property
I had an engineer install my virgin media router and fibre cable today. I told them where I would like the router which was next to where I had my sky router. This was so it could be next to my TV and consoles. They said okay and said they would use the wall along the side of my house, I presumed they would hide the wire in the wall to route it around or at least hide it well however they absolutely butchered my living room. In addition to this they broke the brick on the front of my house while drilling in. I now don't know what to do as I can't change the wiring myself however it is so appallingly bad I cannot keep my living room like this! I also must add that they have added a thing to the wall where the cable enters the room which requires a power cable. They put this box in an area of my living room where there is no plug and instead used one of my power extension leads to plug it in which is not a permanent solution and will not be acceptable! I'm really annoyed at how awfully this took place and I dread to think how difficult this will be to fix. They didn't even hoover up from the drilling.1.7KViews0likes4Comments