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purpendicular28's avatar
purpendicular28
Joining in
2 years ago
Solved

Outside cable cut by accident

Hi there.

During some gardening work I have managed to cut through one of my external VM cables. How do I report this and get it fixed? 

Thanks

3 Replies

  • Whilst spading through the lawn borders I tickled a not deeply buried VM supply cable to unfortunately effect the service signal... to be fair VM sorted this out and repaired the cable within half a day and it has lasted since then ...so fair play to VM ..  I was not charged but really it was actually not buried deep at all when 1st laid by the cable company.. I do not know if there is a BS reg on cable depths for instellation ? but hey ho...thanks VM.

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team

      Thanks for coming back to us Alby41 and we're glad that the team has been able to repair your cabling. Also if you have any issues or questions now or in the future, please let us know here and we'd be happy to help.