The small black cable cover has come unstuck. I’ve had a go myself but it’s not flat any more.
Phone nos and chats don’t seem to have a category to select.
Thanks for coming back to us, RoboFramer. I'd be happy to take a further look into this for you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
Kind Regards,
Steven_L
It is not that clear what you are describing.
Do you mean something like this (a cable 'dolly')
Missing cable protection cover | Virgin Media Community - 5275239
or something else?
Posting a photo of what you want repairing often helps the VM people when they get to your topic (usually within a few days from your first post)
Here it is. I think I’ll get it flat with heat, and I have suitable adhesives.
It’s more frustration at not being able to speak to/communicate with someone in a company that deals with communication!
Forum TeamHey RoboFramer, thank you for reaching out and a warm welcome to the community.
Please can you just attach a photo of what you mean so we can check this out please?
I thought I’d posted thus already!
I think I can sort it myself. It’s more frustration at not being able to easily communicate with a company that deals in communication!
Forum TeamThanks for coming back to us, RoboFramer. I'd be happy to take a further look into this for you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
Kind Regards,
Steven_L
(Edit). Just realised posts need approval!
The only thing a VM tech will do is splodge it back on again with another blob of silicone. You will probably do a better job of it yourself.
The hole is well-sealed with silicone. The black cover is mostly decorative. For a permanent fix, try some better sealant/adhesive and put a screw in the top of the cover plate to stop it falling off again.
I’ve stuck it back best as but it’s still not flat against the wall, I can seal the gaps I suppose and then put a plant in front of it but I’d rather have a nice new flat one!
