QuickStart, set up and connections
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Forum Posts

Customer retention useless

Well after being with Virgin broadband for over 20 years I was surprised to find that when trying to go from 1gig £59 pm to a reduced bandwidth (due to kids moving out etc) they offered me the M250 (yes 75% less speed) for £45! More than the online o...

toenee by Tuning in
  • 3 replies
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Set up Help

I am trying to set up my new virgin wifi and have plugged in and put in the Ethernet cable but it is only flashing green on the base light. In my new flat there is nowhere to plug in the isolator cable 

Unable to set up virgin connect hub 5

Hi.I had multiple issues after upgrading to 1GB. The latest attempt to sort the issue was on Thursday when an engineer replaced the hub 5 with another one.  All seems OK so far although ever since it was replaced I’ve not been able to connect using t...

nickc90 by Tuning in
  • 4 replies
  • 0 kudos