Well after being with Virgin broadband for over 20 years I was surprised to find that when trying to go from 1gig £59 pm to a reduced bandwidth (due to kids moving out etc) they offered me the M250 (yes 75% less speed) for £45! More than the online o...
Hi, My outdoor omni box is damaged and am wondering that if it’s possible to arrange a repair, please?Thanks
I am trying to set up my new virgin wifi and have plugged in and put in the Ethernet cable but it is only flashing green on the base light. In my new flat there is nowhere to plug in the isolator cable
The virgin connect app is unable to find my virgin hub 3
Hi.I had multiple issues after upgrading to 1GB. The latest attempt to sort the issue was on Thursday when an engineer replaced the hub 5 with another one. All seems OK so far although ever since it was replaced I’ve not been able to connect using t...
Hello, I haven't internet in London N1 Canonbury Islington. Yesterday afternoon It was also interrupted but virgin fixed, but after hours its been cuts the signal on the modem again, has someone the same issue?
Hurry up and sort this out please
Hi,the sales team are saying they cannot sort my new service until the current occupier in a house I have completed on has ended their contract. which is fine but I don’t understand why the router/quick start package can’t be sent out to myself so on...
Hi I’ve just received my hub but I don’t have the right socket
I am in the process of setting up a rental property and the previous owner had a contract with Vodafone which expired at the end of May.When I ordered Virgin Broadband I was offered a self-installation kit. Am I right in saying there should be a Virg...
