Re: Moving Router
Hi I’m looking to get my router moved room if possible and is it still 25 pounds
Forum Posts
Resolved! Spotter Request
I have received a flyer saying we are now served by the VM network, and the online portal says we can have all the Gigabits. I live at the bottom of a driveway shared with one other house. Before placing an order, I’d like to make sure we can get con...
How to cancel order
Hello, how in this world I can cancel my order [REMOVED] Please don't ask me to phone all your numbers with waiting times of 30mins + and advisors asking me for account details and my last bill amount as its a new installation but they don't care! I ...
Moving Wall Socket
Hello,I was wondering if it would be possible to move the wall socket that the router/hub plugs into another room?If so, how would I go about doing this?Thanks
Missing wall socket
I couldn't find the wall socket in the flat. There is only the attached socket can i use it? And when I check in the website. It said that the virgin media is available. Note that there is no furniture in the flat so It not hidden behind them. 
QuickStart kit don’t have customer number unable to track nothing from yodel
I can’t track my QuickStart kit as new customer don’t have account number and no messages from Yodel how do I know when being delivered please?
quickstart
i recently ordered a quickstart kit but have heard nothing of yodels delivery and have no account set up to track, i need help please asap as ive already wasted many days without it and cant move into new home until set up thank you
Resolved! 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"
I ordered Virgin Media in January 2022 since then they have cancelled the installation appointment 27 times, stating additional work needs to be carried out. I have lost count how many times I have contact VM and got no where trying to find out what ...
Resolved! Flat 'Unserviceable' after ordering package
Hello,I recently moved into a new flat with my brother, and we decided to take out a new contract with VM. Our initial install date was scheduled for the 15th, then, for reasons unknown, was delayed until the 24th. This is the last update we received...
Help, some websites are blocked despite childsafe and virussafe off
Help, all of a sudden, some websites are blocked by Virgin Media, despite having both childsafe and virussafe off under online security.I tried turning on and off childsafe but it doesn't turn on or off, it stays off with the following error 'Sorry t...
