UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi,i hope someone can help me My wifi has recently been cutting in and out when i’m working during the day, when i’m not working it doesn’t seem to be an issue with it cutting in and out. Everything does down (laptop, phone) and it sometimes can happ...
It was working earlier but now the connect app cannot see the hub.My phone is definitely connected to the hub.Also tried the app on a chromebook tablet and that reports the same error.
Is there a problem with Virgin Media in the last couple of days?Our internet is going down and up at least 20 times a day now and the speed is so slow, ie 30Mb Down and 0.1Mb Up on the Speed test App.TV goes blocky as well.Virgin media says there is ...
I've paused the internet access to two apple 11 iPhones using the app and although it appears to unpause them, when I restart the app the phones still show as being paused.
Hi looking for some assistance. Currently using Deco M5 1gig setup with HUB 4 acting in modem mode and deco in router. I'm not getting nowhere near 1gig speeds. As a example on wireless I get around 300mbps on 5ghz and 2.4 150mbps. Wired I can only g...
Hi ,I've read many other posts on the forum about "Internet(Partial Service (US only))", all the advice seems to susggest there is an issue with the cabling in the area. It would be great if someone could help us and organise a technician to message ...
My Wi-Fi keeps dropping out and I’ve noticed that the box seems to repeatedly reboot itself. This happens every hour or so. Trying to stream is a nightmare. I’ve unplugged it and left it for 30mins before trying it again. This has been happening for ...
My modem mode Virgin router had unstable services on 30th Aug and no TCPIP Internet since 12 Sept. An engineer arrived on 2nd Sept and diagnosed a Virgin network fault. Why do I still receive services for my VOIP internet phone bit no other services...
Hii work from home, yesterday my work laptop connected to my employer’s server no problem but today something has mysteriously changed and the hub3.0 is stopping me from connecting to my work’s server. after many hours of googling and trying various ...
Hi allI am supposed to be connecting a VOIP phone from my employer to our hub.I will be using a WiFi extender plug connected to the hub via a cable and the the second extender plugged in next to my desk and connecting the phone using another cable.My...
