Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Removing a wifi booster from the connect app

Hi I recently got one of the wifi pods from virgin and I have taken the booster that plugs in beside my hub4 and the other booster that was upstairs and plugged in the new wifi pod. My issue is that every time I go into the connect app it shows both ...

New broadband with existing line

Hi,Long story short, after 3 weeks of waiting time, 6 hours of engineer drilling holes and many laughs with my friends that my landlord is going to get me some 40 Mb/s crap, today it turned out he’s got 18 Mb/s. To share between 2 flats, not just min...

very poor wifi around house

been with Virgin since november 2021  with full fibre ,, but wifi around the house has been very poor , we have tried several  expensive boosters recommended by virgin  but wifi still only works well on  ground floor , they cannot move our router due...

jerryz by Joining in
  • 6 replies
  • 0 kudos

VM Router in Modem Mode + External IP

Question, I placed the VM Router into Modem mode (VM Modem from now on) and use my Own router on the Ethe connection garnishing the External IP, then doing what it should be doing and sending an Internal IP, internally. All good.An engineer visited t...

Azzaka by Joining in
  • 6 replies
  • 0 kudos

Orange light on Hub 3

Read resolutions for removing the orange light from my hub3 box. I also cannot connect via the app. How do I order a replacement?

Resolved! Service down since Saturday 29th in Wembley area

I am on my 4th day since something happened in my area. I have been told by customer support that is a complex issue it will be restored by the following day, every time when I called. I was promised Sunday then Monday morning, Tuesday morning and so...

jahirul by Joining in
  • 1 replies
  • 0 kudos

Wifi not working properly since Hub 3 "update".

Just after midnight last Thursday or Friday night, our broadband went off. When I checked, the lights were all flashing on the front of the Hub 3. It was like that for ages, so I tried web browsing to the hub. Nothing happened for a while, then sudde...

MikeyMcG by Up to speed
  • 8 replies
  • 0 kudos

Red Flashing Phone on Router

WiFi was playing up,  so was Netflix, turned the box off for a few mins.  Turned it back on & now the red phone icon is flashing.  We have no landlines.How do I fix this please?  

AKNOTT76 by Joining in
  • 2 replies
  • 0 kudos

Unable to sign into authenticated network

Hi,   I was hoping one of you kind souls could help me, for ages now ive been unable to sign into a authenticated network, it does not connect to the internet unless I click the box fall back to a unauthenticated network. Ive had trouble with someone...

Knin3 by Joining in
  • 6 replies
  • 0 kudos

First Wifi Pod. Cant sync to hub.

Hi,Got a pod, tried 3 sockets including one next to the hub and still get a flashing light.Tried turning the hub on and off with each try, and also pressing the wps button on the front..Live chat was connecting me to an agent, but no luck as I'm sat ...