Recent DiscussionsWiFi not working Hello my Wi-Fi is not working for the last two days. It has got a greenlight on my hub and I am connected but none of my devices are working on my Wi-Fi. I have disconnected from the Main for five mi...VM Connect app reset I've just moved house. I moved my router to my new home so everything looks the same to my devices. I have the VM Connect app on my phone with all the readings of my old home on it but I want to remo...Another Red Light On a Hub 3 Hi, Router has had red light on permanently for a few days. Have only today realised this is not 'normal' and that it should be white. Have tried the on off method and the pin reset thing. No change....Replacement Hub - waiting How frustrating spending 20minutes going through the phone options trying to speak to a human! The worst customer service call. i have been waiting for a replacement broadband box for month and whi...Red light Hi I have a constant red light on router. I have tried turning off power and also a reset,checked all cables but it is still showing red light. From what I have read in community page the is not good...Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...High noise levels and service dropouts I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...Free upgrade from Hub 3 to Hub 5 please Hello VM Forum Team. I understand from a recent VM press release that VM has begun to upgrade those of us with Hub 3s and 4s to the Hub 5 without charge. Assuming there are no additional contractua...Black WiFi pod high pitched noise good morning everyone I’ve recently just renewed my contract and in the last few days I’ve noticed the pod I have upstairs is making a horrid high pitched noise.. kinda sounds power related. Having...Flashing red light on SH5, but internet appears to work I've had an issue with my SuperHub 5 for a few weeks now. If I restart the SH5, it will go through the startup process as normal (flashing white light, turning to steady after 2-3 minutes), but it n...
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