Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Devolo powerline and Hub 3 stopped working

I have been using Devolo 1200 powerline for several years with a Hub 3 and all has been fine. I have just re-contracted and 3 days ago Virgin ‘updated’ the hub to my new 250gb broadband speed. Immediately, the powerline stopped working. I have reboot...

Resolved! Moving router

Hi, My broadband/wifi router was installed upstairs years ago in what is now an inconvenient spot. I would like it moved downstairs. What's the easiest way to book an engineer to do this please? 

Samanmo by Joining in
  • 153 replies
  • 0 kudos

Resolved! Superhub 5 Rebooting again

After posting a message about my Hub5 rebooting following a software update and everything appearing to settle down my Hub5 is rebooting with some frequency. Since the 16 October my Hub5 has rebooted because - Cable Modem Reboot because of - kernel-p...

Wi-Fi Pods Issue losing patience with Virgin Media.

I have recently had issues with my two Wi-Fi pods not working, contact virgin media and they sent replacements out  which I have installed.Both have stopped working again, I have again phoned virgin media and there solution is to send some more Wi-Fi...

JohnLuc by Tuning in
  • 2 replies
  • 0 kudos

Red light

I too have the same issue. Now reset the router a number of times and disconnected all cables but still have solid red light. Any chance I could also book in someone to come have a look?

Jlilwall by Joining in
  • 1 replies
  • 0 kudos

WiFi Pods Ordering

Hi everyone,I had a mesh WiFi system which unfortunately malfunctioned so stuck with just using the HUB5. I’m on the Gig1 plan and have tested it on the lounge where the router is and it’s fine. But the kitchen is 12mb and the bedrooms upstairs range...

IMG_5479.png IMG_5480.png IMG_5481.png
Sachie1 by Tuning in
  • 2 replies
  • 0 kudos

BH12 Broadband Issues

I have the XL package I get download speeds of about 350MBPS. For the past three weeks I have been experiencing latency on my network across all my devices. The problem manifests itself as follows: multiple times throughout the day I start a browser ...

U967249 by Joining in
  • 3 replies
  • 0 kudos

White pod not connecting to new hub 5

Have a new hub 5 but my white pod will not connect and continues to pulse white and not be found or installed on the connect app even when connected to the hub with an ethernet cable.Any ideas? 

LeeF1 by Tuning in
  • 6 replies
  • 0 kudos

Re: New hub 4 showing old hub details

I have experienced a similar problem. Replaced a HUB 3 with a HUB 5 and I can still see the HUB 3 Details come up on the network. I can also enter the passwords for the HUB 3 and this connects. It does throw a spanner in the settings and the internet...

Talnoy by Joining in
  • 5 replies
  • 0 kudos

Hub 5 from hub 3

I've recently upgraded from a hub 3 (with no issues) to a hub 5 and 1gig internet. My internet is now worse than it's ever been. My hub 3 was consistently giving me 500mb+ download and 40mb upload ( I was on 600mb broadband).Now, ever since having th...

1000029491.png 1000029488.png 1000029493.png