Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Poor WiFi in areas of the house

Hi, I have followed VM instructions on their website and downloaded the VM Connect app, I went through the house to different rooms and found that some of them where very poor signal/ speed. One room gave 8 and another 12I don’t see any way of orderi...

quad121 by Joining in
  • 1 replies
  • 0 kudos

Port forwarding?

I have an unit connected, having a web server and other TCP utilities. Set up with static IP When addressing from inside the network, all is fine.I am setting forwarding of both 80 and 9500 (80-80, 9500-9500), but when approaching from o...

DanyYo by Joining in
  • 4 replies
  • 0 kudos

Telegram being blocked

Bit of a weird one this, but as the title says telegram appears to be blocked on my connection.Around 9pm last night telegram stopped updating chats and was stuck connecting on both mobile and desktop apps.Netstat and my firewall show syn_sent but no...

MrJG08 by On our wavelength
  • 40 replies
  • 5 kudos

Wi-Fi pod black not connecting

Just received new WiFi pod and it won’t connect. Just cycles through flashing green light then flash white light but never connects. I see on other messages about MAC address of pod needs to be added to account or will not connect. How do I get the M...

Divotb7 by Joining in
  • 6 replies
  • 0 kudos

intermittent Frequent Packet Drops/Loss

Hi there I noticed for a few weeks now that iv been having intermittent packet loss.I have done all most all trouble shooting steps with no changes. Upload and download speeds seem to be ok.I have attached screenshot of my specs below. Im hoping some...

Screenshot_20240222_201226_Samsung Internet.jpg Screenshot_20240222_204306_Samsung Internet.jpg Screenshot_20240222_204344_Samsung Internet.jpg Screenshot_20240222_204344_Samsung Internet.jpg
ozan169 by On our wavelength
  • 8 replies
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Hub 3 fails to assign IP address

hi all, my hub 3 seems to stop assigning local ips to devices after they connect after ~1.5 days router uptime and has to be rebooted to fix it. downstream and upstream seem to be ok, and cant seem to find anyone else with this issue

estrcat by Joining in
  • 4 replies
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Broadband wifi issues

I spent some time a while ago seeing what wifi speed I was getting around the house. Ths worst being at the back of the house in the bathroom and back.bedroom, this being 1mbps.Had a chat with virgin and they said I could get some wifi extenders. How...

Pause devices still not working

Why is hub5x still unable to pause devices?Message keeps saying will be fixed ASAP and has done for months. What exactly then is ASAP? This was a big reason for us moving over to virgin yet we can't use it

Brock4 by Joining in
  • 5 replies
  • 0 kudos

Does VM Business Service use Web Proxy Servers ?

I have a 1 Gbps Docsis 3.1 Business Line from VM, which is consistently giving me about 880 Mbps download, and just over 100 Mbps upload, which is fine. In the last couple of weeks, however, I have noticed that Web pages, especially https ones, are i...

DEF01 error when trying to reset password

I tried to login to my account, but it says password is wrong, so I've tried to reset it however it won't let me. Every time I click on the link to do it, it comes up with DEF01 error code. I've seen many others having the same issue and tried all th...

Wendy17 by Just joined
  • 2 replies
  • 0 kudos