POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I’d like to order 2 Wi-Fi pods. I’m already a volt user. My bedrooms have very bad internet and buffering. I’ve tried phoning virgin but the lady just fobbed me off
Hi, I am getting slow speeds, below are my logs, are these not normal readings? 3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID253310000000.440.4QAM256251139000000840.4QAM256121470000007.940.4QAM2562315500000...
We are wanting to move the location of the router to the opposite end of the room due to the tv location changing. How do I go about this and what sort of cost am I looking at please?
So I’ve just moved to a new flat and taken my old router with me. It was installed yesterday and working fine except for some reason apps like google maps, citymapper, Apple Maps etc think my current location is my old flat. I was thinking it’s somet...
I'm out of UK and no physical presence possible. I guess a power cut may have happened. Status message of Virgin services says broadband is good, but router is not working??. How can this be checked and turned on as I see no way to do this with the m...
i did a device scan for any vulnerabilities on AVG Anti-Virus free and it turns out one of them is for the Sagem router.it said a specific port number (42xxx) is open and reachable from the internet and tells me to close the open port, then links the...
Yep, been having to reboot hub (4) every day this week. Not great when daughter needs it for uni work Am in LE12 9 area. Any update on this since 04/04? [MOD EDIT: Post split to create own thread]
Hi there,I have Virgin Media 250mb broadband with a super hub 3 router. However over the past week have noticed that the internet connect keeps dropping out. I have run the tests, but nothing has been identified and the customer support blame the wif...
trying to order one through CS and online chat and keep getting disconnected. I only have a speed of 3 in one end of the. house.
Our Wifi is an utter joke. It’s unstable, cuts all the time, has rubbish coverage. We cannot work from home or watch programmes because it keeps cutting out. Sometimes it’s fine, sometimes it’s 3mb. We are on Volt and should be getting 250Mb. We’ve d...
