Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Resolved! Broadband down

Does anyone know if there is a problem with the broadband network in Liverpool at the moment.  My Wi-Fi has been dropping out for 24 hours now and has in last 2 hours totally stopped working.  Because I reported yesterday they have allowed me to arra...

Resolved! Hub3.0 modem mode CS9996

Hi allI have a Hub3.0 running in modem mode. Its connected to a TP Link router through an Ethernet cable. Im trying to connect the 360 box to the superhub but get error CS9996. Any idea why? Do I need to get another ethernet cable to connect the TP L...

Resolved! Super Hub 5 availability

Any news on a more general roll out for the superhub 5? I use my own WiFi 6 access points but want to use the 2.5gb ethernet connection so I can finally experience the maximum 1gb download speeds.Early adopters have the initial issues with the Superh...

No wifi

Good evening I have no wifi I’ve been on the phone to virgin and was asked to reset my hub. The white light doesn’t turn off it continually stay a solid white line. Even when we switch it off at the wall it stays a solid line. Virgin can’t come out u...

Broadband and TV completely offline

My broadband and TV just went completely offline this morning. The service status says they're aware of the fault and trying to fix it but I've got no more information other than a steadly advancing date/time for completion.At the moment I don't even...

error message c233

i have had no internet/phone/tv for 24 hours now. I only get error message C233 on the screen. Can anyone suggest any fixes?

murthari by Joining in
  • 2 replies
  • 0 kudos

Deco M5 and Virgin Hub 5

HiI bought the Deco M5 mesh WiFi and went to set it up through the app. I went to 192.168 etc to enable modem mode. The hub is now showing a solid green light which I understand on a hub 5 means that it is in modem mode?The deco app says it can’t fin...

waveyed by Joining in
  • 5 replies
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Resolved! Order a wifi pod

Hi,I have a hub 5 1GB and would like to order a pod as I have a room with a much slower connection.thanks 

WiFi Pods No Longer Working

Hi, I've been having problems with my VM service for a while now, one of the issues was a lack of WiFi signal at the rear of the house. I asked for a WiFi pod which I was entitled to on my package, but for some reason it took numerous calls and compl...