POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I connect to my work servers via a Client VPN connection. In normal circumstances, I am able to work all day from home with no problems. Over the past couple of weeks, the connection has been occasionally dropping out, but today it drops out after a ...
My WI-FI printer keeps asking me to move it nearer to the router which I can’t do due to location in a different room. The TV in back bedroom also loses signal on and off. Also I have very low signal that keeps dropping as soon as I go into our pat...
Hi there!I've had to reset my Hub5 3 times already today, as it keeps losing connection. I checked the status in the area, and it reports as fine. When I do a test from the broadband page, it says I need to reboot the hub again, after just having don...
Internet had been off for nearly 36 hours and we are unable to speak to anyone which is shocking. The timeline to fix the fault is continually extended with no resolution. We are now being sent incorrect messages saying thr issue has been resolved wh...
2 days now had solid red light occasional white flashing tried all the usual reset amd turn of amd on checked all wires still not working my neighbour over road is same for the same amount of time
For the past week or two I've been experiencing random disconnects for around 1-2 seconds which will disconnect me from discord/kick me from games.The disconnects happen so quickly it doesn't seem like BQM catches it.I'm also using Ethernet.
Hey, wondering if anyone can help with a solution. My old hub 3 was connected on the VirginMediaConnect app but was replaced today for a new hub 3. I’m all set up on my devices and trying to link the new hub to the app, but I’m getting the below erro...
My hub 3 has constant red base light. WiFi is working and hub not hot. Can you advise?
Hi I get issue with my Hub5 my TV and also TV box and Xbox one loss the connection with Virgin hub 5 after they not able to find my WiFi when I search for it until I have restarted the hub they will able to see it but could get to same issue in any ...
I am seeking help for a recurring CATV manhole issue, just outside our property.First of all here is a 4 second video tells what is happening at the moment.The manhole cover is generating a metal clank noise every time a vehicle is driven on it.Unfor...
