Recent DiscussionsFlashing green light on Hub3 We've had a area wide power-cut and my broadband hasn't come back up since the power was restored. My Hub3 has a green flashing light and the WiFi light is solid green. I've tried the standard power...15m Ethernet Cable I'm looking to move my router from its current location on the floor and next to TV, to a shelf on other side of room Therefore, can you please send me a 15 metre ethernet cable ? WiFi poor optimisation Lately, the Wi-Fi speed in some rooms has been fluctuating between 5 and 50 Mbps. On certain devices, a Speedtest shows over 100 Mbps, while at the same time, another device might only get 5 Mbps. I ...Red light on hub Hiya I’ve got a red light on my hub which no matter what I do won’t go away. I’m not sure if it’s impacting my WiFi as my connection keeps dropping when I’m on teams calls. I’ve done tests which says...High noise levels and service dropouts I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...VM Connect app unable to connect to Hub5 This started on Saturday 18th Oct and as of today the VM Connect app cannot see the Hub 5 or my other devices. It was working when I first received the wifi block pod a week ago and even up to the Fr...For attention of Virginia Media. Hub 5 I am a long standing customer but still on a Hub 3. My son in law has just been upgraded from Hub 4 to Hub 5 for no extra charge. Am I not entitled to being upgraded to Hub 5. Be interested to here f...16 consecutive T3 timeouts issue for over a year Honestly, I feel like I’m being gaslit over the issues we are having. Have been seeing really short outages, 1-2mins (the router logs show 16 consecutive T3 timeouts and a full disconnection of the ...Cannot log in to VM Connect App I want to log in to the app to manage my hub but I am stuck on a loop of errors. I also cannot connect to my account on a laptop. 16 consecutive T3 timeouts Good morning For the last 2 years on and off I sometimes get 16 consecutive T3 timeouts which cause the Internet to go off for about 45 seconds then comes back on again. My power levels are fine and...
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