Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Packet loss that wasn't experienced

Hi People,Can someone knowledgeable explain what could cause my BQM to show 100% packet loss for about 10-15 mins but I never experienced anything and my Hub stats haven't changed - shown ant PostRS errors or T3 timeouts.. It is baffling.

b86597cdcfe627dac312d76dd900789cda26f468-19-04-2023
lotharmat by Community elder
  • 383 Views
  • 3 replies
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Resolved! Engineer Appointment delayed 4 weeks

Hi all I have been waiting a month now for an engineer appointment to come and install my faceplate. We have had around 4-5 different appointment dates and each one has been delayed/cancelled for unknown reasons. We just get a call on the day to say ...

Hoju131 by Tuning in
  • 827 Views
  • 10 replies
  • 0 kudos

WiFi not connecting to laptop

Virgin has been patchy for over a week and I am unable to contact anyone as it says check back here in 24hrs and we will book a technician... every time I check the connectivity My laptop won't connect to WiFi (everything else is fine, and my laptop ...

Admin page not loading

I cannot seem to get the admin page to load on our business hub.It responds to a ping but just leaves the spinning wheel and never loads when accessing via a web page.  I have reset it but still no joy.

markr101 by On our wavelength
  • 264 Views
  • 2 replies
  • 0 kudos

Switch broadband

Hi, have recently got virgin broadband and installed it today so is all up and running. We previously had BT, just wondering if virgin handles the switching process or if I need to contact BT. thanks

Virgin not available at new address

I'm moving home and want to bring my existing Virgin Media bundle with me to the new address but it says that Virgin is not available at my new address, however it is available to all the surrounding houses and postcodes.How is it available to all ne...

MDH99 by Joining in
  • 189 Views
  • 1 replies
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Resolved! Connection to service

Over a month ago Virgin Mobile engineers were connecting my street to the network. I asked him if we were were good to go and he said yes. I further asked him when we would be going live and he said "who knows"Perhaps Virgin Media can answer that que...

No Ranging Response received - T3 time-out

Hi, Can someone help me with this issue. My internet loses connection multiple times a day and this has been ongoing for over a month. We've had a Technician come and have a look who couldn't identify a problem, and have been told the issue would be ...

W3 outage problems

Hello, Ever since I have virgin broadband set up 6 weeks ago it has been unreliable. It drops out and takes a couple of hours to come back, meanwhile my work day is totally messed up. It is not possible to work from home and this is incredibly frustr...

Abigo by Joining in
  • 196 Views
  • 2 replies
  • 0 kudos