Recent DiscussionsHub 5 connection issues Anyone have problems with hub 5 losing the plot? Happened a couple of months ago where during the night everything lost connection, security cameras, streaming boxes, Ethernet devices and ended up wi...Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...No Data from Superhub 5 When I signed in to my Superhub 5 today using 192.168.0.1 to check something it did not supply any data for DHCP. I also tried Connected Devices and also nothing. SolvedFlashing green light on Hub3 We've had a area wide power-cut and my broadband hasn't come back up since the power was restored. My Hub3 has a green flashing light and the WiFi light is solid green. I've tried the standard power...5 days no service! We are now on our 5th day with no service after our landscape gardeners cut our cable by accident. Totally understand that’s not virgins fault. But I first had to push to discover I could pay for the...Move router in home Hello, I need to move my router from upstairs to downstairs in my home as I don't get any WiFi signal in my new outdoor office even with a pod and a TP-Link extender. I can see that a few people hav...WiFi poor optimisation Lately, the Wi-Fi speed in some rooms has been fluctuating between 5 and 50 Mbps. On certain devices, a Speedtest shows over 100 Mbps, while at the same time, another device might only get 5 Mbps. I ...NEW PACKAGE - upstream channel missing HI, so been with virgin since the 90's at multiple addresses, just phoned the diabolical phone number for help and got none and i think lies on recorded call. 2 days ago i renewed on live chat which ...Wifi issues I've had no wifi for over 24 hours now can't access my netflix or amazon prime most of my devices will not connect for some reason my ring door bell is connected and my virgin app is saying everythin...Poor signal Hub3 Firstly I am not the best with technology and understand jargon and to be honest have little patience so jargon for dummies please. We have HUB 3, modern way of living everything is done via apps ...
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