Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Hourly packet loss - Disconnects frequently

Hi,Been having an issue with my internet for months now. Rang a few times and had an engineer around a few months ago but this issue never went away and only seems to be getting worse. I used to have days or a week without the issue but this has been...

Shakil12 by On our wavelength
  • 20 replies
  • 0 kudos


Hi all.I'm fighting with accessing google domains from virgin media broadband. Setting up the router at my home is not the solution as other users might have the same problem and I cannot ask each one of them to set up their router. Did anyone resolv...

Mehcanic by Joining in
  • 7 replies
  • 0 kudos

Unable to arrange collection of equipment

I've been asked to return equipment. A set top box.I've had an email and text message to say someone will be touch with me from Contact Engine to arrange a collection date. I've heard nothing.I've received multiple emails asking me to return the kit....

Not reaching Gigabit speeds

I recently upgraded my package and subsequently upgraded from 600Mbps to 1Gbps broadband.My setup consisted of a Hub3 in modem mode as I use a Netgear Orbi Mesh system (RBK853) for WiFi.  This gave me a constant and steady 640Mbps down and 41Mbps up ...

give me what i pay for please.

the whole day i didnt have internet, and when i called the customer support I was transferred 4 times to different people asking me to verify 4 times which i did and then and at the end the girl said oh sorry we can't help you call us tomorrow what t...

WIFI Password keeps saying incorrect for LG TV

I'm experiencing a similar problem with my LG tv. It keeps losing wi-fi connection and when I try to reconnect I'm not able to because it tells me the Password is incorrect. I know it isn't. This problem is more annoying because the tv is unable to u...

tinyf by On our wavelength
  • 3 replies
  • 0 kudos

Resolved! Are WiFi pods like unicorn teeth!?

Still waiting for my WiFi pod. Did everything as suggested. Scanned house and one bedroom less than 5mbps. Couldn't find anywhere to order WiFi pod. Went on live chat and finally got through to a human who assured me they had ordered a WiFi pod. 1 mo...

Ronnie75 by Joining in
  • 3 replies
  • 1 kudos

Coax Hub 5 cable

Hi all, thank you in advance for your help. our puppy has chewed threw out freshly installed Hub 5 router cables. Specifically the cable that goes from the fibre box on the wall to the router. I am struggling to find a replacement, how do I get anoth...

Jseato by Joining in
  • 7 replies
  • 0 kudos