Recent DiscussionsPON statistics ideal values Fiber hub 5 - what are ideal range for below PON statistics. Transceiver temperature Transceiver voltage Laser bias current ONT transmit power ONT receive power Wifi Pod required I'm setting up an office in my conservatory and have to rely on wifi. I've run a test using the app. It's hit and miss whether it connects at all, but when I do get a signal and run the test, it show...Green flashing light. No internet. Hub 5 I had a network outage in the area so registered for updates. I was notified they were fixed so came home and restarted my router. It was flashing green for ages and not connecting, so I restarted. I...Rename unknown devices How to rename unknown devices in fiber hub 5 router in connected devices page? [Mod - title edited for clarity] Hub not found in Connect app I am trying to resolve wifi issues using the VM Connect app but it showing ‘Hub not Found’. I have tried rebooting the Hub, deleting the app and reinstalling it after rebooting my phone but no luck. ...Wayleave Support Urgently Needed! As many others have said, I am having a nightmare getting full fibre installed due to a wayleave issue. I was due to have WiFi installed Monday morning. However, when the engineer arrived, he said...Hub 3 red light My hub 3 red light is staying on. It's not hot, it's well ventilated and I've tried pinhole reset and all different options suggested but the red light just comes back on. It has been losing connecti...Pause/unpause not working in Hub5x Pause /unpause of connected device is not working through VM connect Apple App, when this feature will be available? Issue with my works laptop/VPN Hi, I have a hub 5 and get speeds of 350mbps using my phone, but when I’m using my works laptop it keeps crashing. My IT department have advised that VM are not letting my connection pass-through. ...SolvedPause and Unpause not working on my Hub 3 Hello Virgin Mobile the pause and unpause on my mobile app stopped working. This has caused me serious concern as this is the time I need it most.
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