Recent DiscussionsOops something went wrong I've just signed up with Virgin and I cannot get to my broadband settings. If i use my pc, virgin app on my phone or my web browser on my phone it always says 'oops something went wrong'. Then if...DNS Errors Is anyone else having issues with virgin DNS? Try getting on sites like Toolstation and it comes up bad gateway. I turn off Wi-Fi use phone connection and works first time. Use a VPN it works but ...16 consecutive T3 timeouts issue for over a year Honestly, I feel like I’m being gaslit over the issues we are having. Have been seeing really short outages, 1-2mins (the router logs show 16 consecutive T3 timeouts and a full disconnection of the ...Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...Wifi pod rapid flashing red Hi, I have a white wifi pod, working fine for a bit now no longer works at all. Turns on then flashes red rapidly. Have factory reset the hub 5, restarted the pod and nothing. Done the one thing ...Issues with my Hub 4 FAO Virgin Media Support Team, I have been experiencing significant WiFi drop outs across all my devices no matter the distance from the Hub 4, but this has only been brought to my attention recentl...SolvedBlack WiFi pod high pitched noise good morning everyone I’ve recently just renewed my contract and in the last few days I’ve noticed the pod I have upstairs is making a horrid high pitched noise.. kinda sounds power related. Having...Wifi Booster Pod Hi i need to order a wifi booster pod. I've tried going through the connect app but it says I have good signal all around my home but yet in the back bedroom I keep losing the signal to my wifi Lost connection with the internet I'm currently using a Virgin Media 2ac hub which is set to modem mode which is connected to an Asus RT-AC5300. I have no problems until recent two days.. The RT-AC5300 will not connect to the inter...Hub 5 dropping signal Hi, Had the 1gig service for a couple of months now and it was okay for a few weeks in the beginning, but since then it will drop several times a day. We had an engineer out last Monday and he fixe...
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