Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Unable to connect Virgin Connect App to Hub 3

I’m a new customer, trying to connect the Virgin Media Connect App to Hub 3. The App is unable to find or connect to my Hub 3 . Does the Hub have to have the factory set SSID in order to find and connect? I have changed the SSID to my old router (BT ...

Vigflyer by Tuning in
  • 6 replies
  • 0 kudos

Resolved! Hub 3 TP-LINK and CCTV connection

Hi there, I've just switched from BT to Virgin and my CCTV is now offline.I've got a Hub 3 which is connected to a TP-Link AV1200 3-Port Gigabit Passthrough Powerline via ethernet.  My Hik-Vision DVR is connected by ethernet to another TP Link which ...

puihang by Tuning in
  • 6 replies
  • 0 kudos

internet constantly dropping out and terrible wifi

hi, is it me or is virginmedia wifi terribly unreliable? it constantly drops out and the wifi throughout the house is probably 1/10th of the speed that you ate advertised at getting?the hub has already got the extra power booster cable going into it ...

ShoesU by Tuning in
  • 3 replies
  • 0 kudos

Hub 4 lights keep coming on and off

I have called customer service 3 times now as our internet keeps dropping off and everything keeps saying buffering on the on-demand so I call them and spent an hour of a lady saying she was doing something don't no what as she was not speaking and n...

Ordering new hub due to phone line change

Hi. I have received a letter saying our physical phone line will no longer work and we need to order a new hub so we can connect a phone to the router. I have spent a hour and 20 minutes on the phone to various departments and no one has a clue what ...

Toddius by Joining in
  • 2 replies
  • 0 kudos

Wifi pods not working

I have a hub 4 which constantly drops out. I also have three wifi pods which the hub has now stopped picking up. This is a continual problem. An engineer came out as apparently there was a fault. Although when he got here there wasn’t apparently. It ...

Red light on Hub

HiI have a sold red light on my hub 4 since yesterday. I have done the checks of unplugging everything and plugging back in securely. I have also pressed reset on back of the hub but no luck. Also tried everything I could think of but no luck.ii have...

Trying to Get my New Router Activated

Today I ended up speaking with seven different people over the space of 3 hours and only one took the time out to help but couldn't because it was past 5pm. I was left completely disappointed and mentally exhausted. Here's my story with Virgin Media ...

KulMahay by Joining in
  • 3 replies
  • 0 kudos