Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
No broadband since install
So I had my broadband/hub installed on Tuesday 2nd October and havnt had any broadband since fitting, first call to customer support resulting in them hanging up after suggesting turn it on and on again.2nd call on the 3rd the fella was much more hel...
Frequent short dropouts throughout the day, every day - with packet loss
Ever since downgrading to M50 from M100 about a year ago (Sept 22), I've had short (around 60 secs each time) dropouts throughout the day. Whilst annoying, this wasn't too critical at first as I live alone and would be out at work for much of the day...
Ethernet sockets suddenly stopped working (wifi working)
Hi, All ethernet sockets on our Hub 3.0 suddenly stopped working 2 days ago. Wifi is working fine. We initially tried switching it off and on again, and different ethernet cables. We've also done four resets by pushing the reset button for 60 seconds...
Resolved! Re: Flashing red light on hub
having same issue . telephone disconnected at router , still flashing . Had heated discussion with Virgin I.T , say its my phone
Intermittent Connection with new hub 5
Since my hub 3 was replaced with a hub 5 I've had constant drops. I'm now on my third hub 5 after having it replaced twice and it's still exhibiting the same issues. It'll drop out for up to a minute a few times an hour. Very frustrating as I'm sure ...
No internet
My wifi went off just after midnight today. It’s supposed to be on till Saturday as I work from home and off weekend. i can’t sleep because, I need data to work and afraid what’s gonna happen tomorrow. virgin please reinstate my Internet as planned.
Broadband issues - 3 engineer visits, goes down for hours at a time
I have had virgin media coax broadband for years, and having an issue. Been on the 1gbps download speed service for 24 months plus. This problem is a recent development after upgraded to include TV, moved from sky. Since then having issues with the b...
Broadband Connection dropouts SG1 Area Again
A month and a half ago an issue that went on for a month or so was resolvbed with an engineers visit and has been fine up until a few days ago. I am again getting regular dropouts;27/0928/0929/0930/09Previous thread;https://community.virginmedia.com...
Super Hub 4 Keeps Rebooting I Think
Been Happening for a few months now, but its getting worse. It seems to reboot every few hours lately. What do I mean by reboot, is the internet goes, not the wifi signal though, most of the time Wired connections still work, but on occasion also loo...
post rs erros and tv glitching
hi we have had thousansds of post RS errors and the tv have been having serious tv glitching. Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 049600000465120QAM 64114310000045.85120QAM 642236600000...
