POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Had an engineer booked for Tuesday showing in the app as I have no services at the moment. However appointment has disappeared from the app.Are they likely to show?
Currently got 250mbs internet which I'm paying £18pm for. My 18 month contract expires in 6 months so will have to go through the hassle of organising a new deal shortly however I've just had the option to upgrade to gig1 fibre for an additional £15p...
Had Hub 5 installed recently but my 3 wi fi pods are showing only Fair but showed Great on my Hub 3 is this correct ?
Moved house two years ago, was promised a Hub 5 as soon as they came out of pilot phase.Upgraded to GB connection last year, was promised a Hub 5 as soon as possibleNo Hub 5Spoke to Customer Service today - no record at all on the notes that a Hub 5...
We are experiencing an outage in our area - many people are saying the same. Can’t get an engineer until Tuesday though. Any ideas how this can be escalated?
I've had a new hub and WIFI still keeps falling over. So annoying.
I have just spent nearly an hour on the phone trying to get someone to come out to either move the Omni? Box inside the house or relocate the wiring. I was told I'd get a text and an email to confirm this but nothing's come through. I've already spok...
We've just returned from holiday and what was an occasional drop out has become a complete block: we cannot connect to my wife's company using RDP.I've now spent hours with the broadband team (who did nothing) and the Rescue Gadget team (who complete...
Hi I am on M350 & unlimited landline I joined virginmedia around January 2023 time hardwired the hub is great but on Wi-Fi it’s like yo-yo going up and down, the last test I did had only a download speed of 19Mbps saying fair where can I get some pod...
Hi there I hope I'm in the right area. Having to do this via my mobile. I had internet last night, even though it was only 5meg down load and 50meg. I have none today. I have a hub5 and it's flashing blue and when I looked into the hub it said ds sca...
