Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Child Safe off, but still blocking sites

I'm also having this issue after setting up my wifi myself. My account settings when viewed on desktop have childsafe off but many sites are still blocked. I gave it a week to see if it would fix itself but alas it has not. Experiencing this on deskt...

Patmc3 by Tuning in
  • 6 replies
  • 0 kudos

Are my downstream and upstream power levels within spec?

HI I have had an issue with my broad band which caused me not to beable to get on some websites using the broadband but I can access them on my 4g network. I had the modem changed by a tech and now the website still isnt coming up and during online g...

Gapti by Joining in
  • 10 replies
  • 0 kudos

Noisy Wifi Pod

Hello all,The wifi pod I have in my bedroom has suddenly started making a lot of noise; the fan is clearly working in overdrive but I have no idea why! It has been completely silent for the last few months since I first got it.I have two wifi pods in...

sambiam by Joining in
  • 1 replies
  • 0 kudos

Resolved! Parental control

I've switched on the parental controls which controls/ restricts access to website etc generally not by specific devices connected to the router1 is there a way of changing settings by  each device connected rather than all devices connected2 my darl...

BobbyW by Dialled in
  • 1 replies
  • 0 kudos

New router, Connect App and WiFi pods

Hi,I had my router replaced by a VM Engineer on Tuesday evening to a Hub 5. He said he would get someone to reconfigure the WiFi hubs centrally. I wanted to rescan the various rooms using Connect app to see how the router and pods were working, but t...

EG1 by Up to speed
  • 8 replies
  • 0 kudos

Network Diagnostics issues

I have tried running the network diagnostics tool in the router due to my connection producing a high latency however after trying to run it in Chrome, Edge and Firefox I am having no luck and the tool will run to somewhere between 11-25% and then ki...

Pryder91 by Joining in
  • 2 replies
  • 0 kudos

Order extra pod

Hi Could I get assistance ordering another pod, tried using the connect app and its just not working! I could do with another 2 but understand we have to order 1 at a time Thanks in advance

Pjms1108 by Joining in
  • 5 replies
  • 0 kudos

Resolved! Connecting devices to new Hub 5

Hi, I have set up my new Hub 5 and while most devices have connected fine, a number haven't (ring doorbell, printer, Alexa echo are 3 I have found so far). I have checked previous posts and based on previous advice renamed my 2.4GHz band so I can con...

andreaoc by Tuning in
  • 6 replies
  • 0 kudos