UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I ordered a broadband package on 19th June to be delivered to my address and the provisional delivery date was 22th June, it has been 8 days past the delivery date and there is no way for me track the order as I don't have no account number and area ...
Hi, my hub3 has been dropping wifi signal and giving poor wifi range for a while now and i have tried most suggestions to rectify it, but no improvement. I think it is around 5 years old and seems to get pretty warm, so not sure if it is age related....
Please can you disable my WiFi Hotspot / sharing I do not want this enabledRegards
HiOver the past three months our BB service has been becoming increasingly effected by connection problems with frequent instances of many different sites or pages not loading or timing out. This condition has been borne out by data from a Broadband ...
Hi, I signed up for my contract using a student email which is now closed as I have graduated. This means I can't find my memorable word to get through to a human on the phone, and I also can't use the online chat service because it won't open (for s...
I've been with Virgin for years. Until recently broadband was generally fine but over the last year has been dropping out. When we got new contract was told broadband upgraded. It has been even worse since. My son's data on his phone was all used in ...
Hi, I would like to order a wifi pod as we're on the volts bundle and we have 2 rooms in the house that get under 30Mbps.We spoke to someone on chat and they couldn't help us order one for some reason.How else would I go about ordering one?Thank you!
Hi all, speed with virgin media is generally great however recently it has been having stability issues. A fair few are full on outages which they eventually admit and fix.However the frustrating stability issues are the ones they do not acknowledge....
Hey, guys!I recently switched to Virgin Media. Around early September, I jumped from BT's 68mbps max and went to Virgin M500.The first month was GREAT. No issues whatsoever. Internet working perfectly fine. But as soon as that month was up, my WiFi s...
This is very depressing as I feel I'm starting the same journey!I hired VM for 18mo (starting April) and looks like will be a nightmare.Suffering from the same constant drops, and package loss, restarting the router is something that all members of m...
