Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Adult content restrictions
I am having issues accessing adult content on the WiFi, I have tried removing them online to no avail, please can you advise
Connect app
Hi virgin media So today I signed up to connect app and started running tests my results for hub have been worrying Hub 5 latency records as 14318 msJitter 776ms Does this sound high to you?
Hub4
HiHave been having problems with the connect app not finding the hub4. I have done reboots and hard resets and still does not help with the connect app. I tried connecting direct to the hub using 192.168.0.1 using ethernet and WiFi today and neither ...
Red light
Hi there my router has a red flashing light and the incoming white box on the wall has a red light at the same time of day for the last 3 days and it is really starting to bug me now why is it doing it almost like clockwork and how do I fix it 郎勞
Hub 3.0 WiFi dropping out
My hub 3.0 WiFi has been awful lately. I’ve recently switched from m500 fibre to volt 250 and I’ve had nothing but grief with it since I switched. Now my hub has developed a WiFi issue where if I walk more than 2 meters away from it I go from 250mbs ...
Virgin media down again.....
This is getting absolutely ridiculous 4 night in a now where the Internet has gone out this has been happening for over a month and I've received zero support other than try a pin hole reset well guess what? That DOESN'T work.This year virgin media h...
Hub 5 5 and 2.4 ghz band help
I have a hub 5 and I am trying to setup some new Wi-Fi plugs which require 2.4ghz. I found a post which explained how to rename the 2 ghz so I could set up the plugs and lights. However my app is asking me to optimise my network and wants to move i...
Wifi pods hub 5
Hello everyone else is getting the same problemnew hub 5, and my wifi pods won’t connect or be found.help with ‘provisioning’ pods to new hub please? I have phoned tech support but no call back.Thanks
Dropping connection
Hello VM Community,I'm reaching out due to persistent issues with my 1GB internet connection over the past 11 days. The service intermittently drops for periods ranging from 30 seconds to 3 hours, leading to unresponsive web pages and disrupted conne...
Resolved! Virgin Throttling Nord VPN Firestick
Hi, My speeds appear to have been restricted to 15-20 Meg using Nord VPN with my 4k firestick (located next to the router) to connect to US servers. I have been through steps with Nord and appears an issue with firestick and Virgin. My phone and othe...
