Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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Pausing device

Last night I paused my sons android tablet on the VM connect app, now unable to unpause the device, everything with VM is just a pain in the arse.

Resolved! sharing wifi

if I opt out of hotspot that will disable wifi sharing right? then if I enable it again who I share with can reconnect to my wifi? how do I delete in connect or change my password?Also, does my password come up when my friends scans he QR?

vander18 by On our wavelength
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Resolved! Hub

I only joined VM few months ago and I only have hub3 please explain hb numbers?

vander18 by On our wavelength
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WiFi pods

I have downloaded the virgin connect app and scanned my house as we have issues in a couple of areas. The app shows one room has a speed of 15mbps but says everything is fine. However we seem to struggle getting a decent connection when in the room t...

Modem mode issues - no internet connection

Hi All. Our Hub3 seemed to kick the bucket this week. Decided to reboot our ASUS router due to some issues, post reboot it wouldn’t sync and was red lighting on the connection led. Called tech support and got a hub 5 sent out. Same issue, regardless ...

Broadband errors

Hi appologies that this is similar to other posts but can the log be explained to me please. I am assuming that everything is working fine as it is now just showing warnings and what appears to be the hub correcting itself after the critical errors?3...

Resolved! Need to relocate my Hub to upstairs

                      Good morning, I need help with relocating my Hub from downstairs to upstairs bedroom is this possible?    Is it also possible to add an additional cable to the attic?  so I can convert it into ethernet? Kind regards,Imran 

Immy_ by On our wavelength
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Pause device still active

Recently I noticed pausing device through the app is not working, I click the pause button and still noticed my kids still have access to the internet. And clicking on the pause button to pause you have to watch the 2 bouncing balls to stop bouncing ...

Mr_H1 by Joining in
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