Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
New Virgin Hub 5 and NetGear router help
Hey everyone I received a new Virgin Hub 5 today, I’d previously had the 3 I think? I had an Ethernet cable running from the Virgin Hub to my NetGear AX1800 WiFi 6 Router upstairs in the middle bedroom. So I swapped over the hub today and it connecte...
Accessing Hotstar platform
I have problem with streaming hotstar contents, It shows that the IP is outside the UK. What to do now?
Resolved! Constant red power light on Hub 3.0
Hi all,I have a solid red power light on my Hub 3.0. I have followed all the possible steps to rectify this, but nothing that I have found will change it. Wi-fi works with no problem, the house phone (wired to the hub) works ok, TV box connects, but ...
Resolved! Hub 5 Firmware Update?
My Hub 5 was flashing green all day today. It was okay after a reboot, but I read this could be related to a failed firmware update.I am still on the August firmware LG-RDK_3.18.30-2112.12Has there been a new release recently which may have failed on...
My Hub 4 flashing blue constantly all the time
All of a sudden my internet and WiFi went off and now have a constant blue flashing ring on my Hub 4, tried all the usual reset methods but no good even though Virgin says my broadband into my house is good.....anyone help
Moving Router Upstairs to Downstairs
Good MorningLike a few other posts I need to move my Hub3 router from upstairs to downstairs to improve signal quality and speed. I have tried the suggestions by calling 150, but after endless waiting I am still no closer to booking a no fault visit ...
Resolved! [Hub3] Modem mode stops working
Heya,I've seen a few posts regarding problems in modem mode, but couldn't find anything that describes my issue.My hub3 is downstairs, with a cat5e ethernet cable in port 1, going all the way up to my office and connecting to my TP-Link Archer AX53 -...
Resolved! Broadband Status
Below are my Hub 5 Stats.....lots of Pre RS Errors....what could be causing it ?Cable Modem StatusItem Status CommentsAcquired Downstream Channel(Hz)330000000LockedRanged Upstream Channel(Hz)46200000RangedProvisioning StateOnlineOperational
Resolved! Red Light on Hub
Hi, My internet is working, but I've had red Light on router for some time now. I have tried everything: Turn off, Reset, check all connections etc and nothing has fixed. Can I please have a new hub?
Hub 5 Router Wi-fi inconsistent and unstable.......Don't take it!
Hi all and VM,Posted the below on Friday 21st Oct on an existing thread. Now starting my own to hopefully get a response from VMFound this post while searching for answers to why my Hub 5 is so terrible! I'm surprised by some of the responses on her...
