UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi,Been having an issue with my internet for months now. Rang a few times and had an engineer around a few months ago but this issue never went away and only seems to be getting worse. I used to have days or a week without the issue but this has been...
Hi all.I'm fighting with accessing google domains from virgin media broadband. Setting up the router at my home is not the solution as other users might have the same problem and I cannot ask each one of them to set up their router. Did anyone resolv...
I've been asked to return equipment. A set top box.I've had an email and text message to say someone will be touch with me from Contact Engine to arrange a collection date. I've heard nothing.I've received multiple emails asking me to return the kit....
I recently upgraded my package and subsequently upgraded from 600Mbps to 1Gbps broadband.My setup consisted of a Hub3 in modem mode as I use a Netgear Orbi Mesh system (RBK853) for WiFi. This gave me a constant and steady 640Mbps down and 41Mbps up ...
the whole day i didnt have internet, and when i called the customer support I was transferred 4 times to different people asking me to verify 4 times which i did and then and at the end the girl said oh sorry we can't help you call us tomorrow what t...
I'm experiencing a similar problem with my LG tv. It keeps losing wi-fi connection and when I try to reconnect I'm not able to because it tells me the Password is incorrect. I know it isn't. This problem is more annoying because the tv is unable to u...
Still waiting for my WiFi pod. Did everything as suggested. Scanned house and one bedroom less than 5mbps. Couldn't find anywhere to order WiFi pod. Went on live chat and finally got through to a human who assured me they had ordered a WiFi pod. 1 mo...
Area 25 Cardiff any continuing issues with board and ?
Hi all, thank you in advance for your help. our puppy has chewed threw out freshly installed Hub 5 router cables. Specifically the cable that goes from the fibre box on the wall to the router. I am struggling to find a replacement, how do I get anoth...
Hi,Over the last 3 months i've been experiencing disconnects and spikes even while using a wired connection.I've contacted the WhatsApp support and they've not been able to help (They can't even see my hub4 and have insisted I must be using a 3rd par...
