Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
VM Broadband packet loss issues?
is anyone seeing packet loss issues on their broadband? Since Friday evening, I've been experiencing network lag playing PUBG on PC, due to packet loss.I've done a full reboot of the router and my Decos. (I know that VM only guarantees speed to the r...
Resolved! Microsoft teams now suffering from lag and interruption every 15 seconds.
Internet speeds are fine but latency is poor, this has been happening to all VM customers in the London area for a few days now. Initially affecting gaming with stutter lag and catch ups but now is impacting my work week with teams audio and video cu...
Virginmedia packet loss to MS sites
Hi,I hope someone can help here.Since Saturday morning (11/11/2023 am) , here in the UK i am getting the screen freeze when i access MS azure portal etc.. when I do pings to specific MS sites - such as microsoft.com i get packet loss, and when I ping...
Hub3 not working with red light
I have had problems upon problems with my hub 3.0 for over a year. The connection is slow and can barely connect out of the room that the hub is located in. The main light on the hub has been red for as long as I can remember, however phone calls whe...
Resolved! new 1gig - max speed seen 57MB/s - power level issue on docis 3.1?
Hub5 installed 4 days ago in modem mode into unifi edgrouter. Cat6a networkupstream is fine but consistently getting 58-59MB/s on downstream. Its very stable at this speed but never exceeds itmy downstream 3.0 power levels range from -3.9 to +1.1 an...
Resolved! No Internet for over 2 Months..!
Hi. I'm posting this on behalf of my In-Laws. They are heavily dependent on internet access from home but have been without a service for over 2 months. They have been told there is a fault with the 'external connection' but little else and, despi...
Is it usual for tracert to common sites to have lots of timeouts ?
Had LOTS of issue with wired and wireless connections through house for the last 4 days. Sites slow to load. Netflix not showing images. Work VPN dropping. General crapness. tracert www.bbc.co.ukTracing route to bbc.map.fastly.net [146.75.72.81]over...
Hub 4 ethernet
I have hub4 with 1gb broadband, recently i have connected my sons pc's and xbox via ethernet, xbox and 1 pc gets over 900mbs but 2nd pc gets less than 250mbs (sometimes less than 50mbs), 4th socket goes to smart tv again less than 50mbs, (not to both...
Internet constantly dropping out past year, flashing green light on HUB 5.
I've had a reoccurring issue with my broadband connection over the past year (maybe slightly longer) where my internet connection just suddenly drops and after I reboot/reset the router I'm greeted with a green flashing light. This can go on for hour...
Old house , poor Wi-Fi at one side of the house
My house is seriously Victorian and has two foot thick walls ; the signal on the right had side, open gable where the hub/router is located, is bang on. The signal on the left hand side is much poorer, both upstairs and downstairs.my big problem, is ...
