Recent DiscussionsRegularly have to reboot Hub 3 Every few months, I have to reboot my Hub 3, then my WiFi pods disconnect and refuse to reconnect. I end up swapping them around because when setting them up, you have to assign them a location, even...Latency spikes/dropped packets, at wits end! Been using my M500 broadband line for a few years now and never had problems with Virgin Media, until two weeks ago. I started getting random latency spikes that's deeply affecting work calls and ga...SolvedSolid redline on my hub3 Hi just out of nowhere my router has stopped working with only a solid red line from what I have read it’s over heating however it doesn’t feel hot to the touch I did however turn it of for 15 mins w...Returned equipment but now being threatened with charges Hi all, I ended my Virgin Media contract and received a returns box through the post to send back the equipment. I packaged everything up and dropped it off at a Yodel store as instructed, and di...No Internet to tv & TiVo box Every evening my internet to two television won’t connect although the internet test says 229.81mbps & I have internet on phone/tablet .Why ? Ref: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Solid red light Hub 3 I have a solid red light on my Hub 3 which has been there for about 2 months. I have restarted the hub, blown the device it with a mains powered electronics cleaner, restarted using the pin hole and...Blocked Laptop I blocked my daughter’s laptop from using the WiFi thru the Virgin App. I have now resumed the connection but the laptop states connected but no WiFi. There are no devices which are currently blocked...Ring doorbell looses WiFi connection One possible fix for a Ring doorbell randomly dropping its Wi-Fi connection is to rename your 5 GHz network on the Hub. I'm testing this workaround by renaming the 5 GHz network and adding "-5G" to ...Broadband keeps going off at the same time Hi, I have a problem with my broadband going off, it has gone off 4 times in the past 7 days and each time it remains off (blue light flashing on router) until the early hours of the morning. For the...
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