Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Network Diagnostics Question

I have the SuperHub 3. Checked into the Hub Settings today, and ran the diagnostics test a couple of times. I got the message: "Your home network has a few problems". What problems? I've had a few unexplained disconnections to my devices over the las...

TJP2 by Joining in
  • 5 replies
  • 0 kudos

Poor consistency of wifi and no help

Messaging here as I feel like Im going round the housesWe have a hub 5, great signal downstairs near the router but we live in a townhouse with an office on the top floor.The speeds downstairs are 600-800mbps but upstairs struggle to get much more th...

Lizzy330 by Joining in
  • 12 replies
  • 0 kudos

Hub 4 resetting constantly

Hi, my hub 4 keeps resetting. It's been doing it all day.I get a solid white light, followed by a flashing white light, then a green before staring again with the solid white light Any help greatly appreciatedThanks, Tony

NO Broad Band for 7 Days now!

Thursday 31st August Router Finally died ( would not Reboot or reset)Engineer booked for Tuesday 5th 08.00-12.00That engineer then gets cancelled because an area fault 1September (Area fault Mine was a Router Issue)Managed to get an Engineer visit bo...

TonyM by Fibre optic
  • 6 replies
  • 0 kudos

Flashing Green light on Hub 5

Hi,Curious if anyone has had a flashing green light on the Hub 5. I checked the hub 5 network logs and I can see that software updates are failing. Also the time on the logs seems to be incorrect (i.e in the future). Can someone take a look at this a...

fjama13 by On our wavelength
  • 1 replies
  • 0 kudos

Resolved! Hub 5x and VM connect Issues.

Hi allI’m a new customer and have the 5x hub. My VM app can’t find the hub. I’ve deleted and reinstalled the app and also rebooted the hum but still can’t connect. Any ideas? Jin was installed on Monday so I’m wondering is there a certain time you ha...

Gballs75 by Joining in
  • 1 replies
  • 0 kudos

Hub3 issues

Hub 3 keeps dropping out. Have to restart it at least 3 times a day. Only had Virgin a month. Massively regretting moving to Virgin. The Hub 3 seems very poor Quality. Virgin keeps saying all seems ok, but as I have repeatedly says it is an intermitt...

No internet

My Hub3 was running through the various flashing and solid lights earlier this evening. I had lost all internet. I checked online but there were no issues in my area. When I rang Virgin they suggested my hub needed replacing. A little later, the webs...

JerryA by Joining in
  • 1 replies
  • 0 kudos

Ofcom compensation on installs

Reading up on here u can see people talking about loss of service compensation but not for any installation compensation which I was told I apparently was eligible for but 3 months in I have still not seen any credit.My internet was supposed to go in...

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