POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,We've been having issues with the internet dropping out for quite a while now, but I've recently started working from home I'm struggling to tolerate it. We have the Hub3 and we're on Volt M200. It's not just WiFi either as the wired PS5 also drop...
Hello,I can't believe I am having to do this post, it is nothing short of embarrassing.After 'checks' my connection have been deemed fine even though our problems have only got worse, I have speeds of 8Mbps today and that is when the internet has dec...
I have a solid red light on my hub 3, tried all the suggestions on here but nothing. Do I need to call for a replacement and if so will I be reimbursed for days unable to use as work from home?
Having lost power to my tivo box yesterday, I got up this morning to find my router with green flashing light and no internet whatsoever.That was 4am this morning.This is on the back of non-stop dropping connections for a month that was only solved a...
I have two laptops. Sony Vaio W10 and a Dell W11. Before upgrading to Hub 5 from Hub 3 The Sony Vaio (only 2.4ghz) showed the random hardware address setting - now without any driver changes the setting has disappeared. The opposite has happened with...
Hi,so I have been on the 1Gig Broadband service for almost 2 years, All is well and and the speed is optimal according to the connect app which tell me my signal is "great" as I have a download speed of 16mbps in my living room where the hub 4 is co...
Tried to order WiFi pods through the connect app and then my Virgin media app but neither seemed to allow me to. Spoke to someone on the phone last week who said they may be out of stock. Can someone order one please as we get essentially zero WiFi i...
HiMy service is down. Tv broadband and phone in the Coventry area. Anyone else have a problem?
I tried to sign up with virgin broadband in April and I still don’t even have a virgin cable into my house let alone service! And yet they keep taking money from my account. They say they can’t allow me to disconnect because I was never connected! An...
2 weeks ago I upgraded to the 1gb connection, since then I have been booted offline over 200 times. Both WiFi and Ethernet connection fail. Had two engineers out to "fix" the problem but it's still going. Can I go back to 350 and old hub??
