Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Failing router

Hi, We've had our Hub3 for probably 3 years now. It's started to fail increasingly often- initially the wifi went down requiring a power reset, but now the ethernet connections to other (smart) TVs also have started to intermittently fail also. Thing...

Old Virgin Socket Disconnected

So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in.Upstairs, there's another socket, which I wish to use as I now have our home work setup in this room. Upon connecting however, I got flashing red ...

I can’t unpause my device

I’ve paused my kids Roku device so my kids could go to bed early but the next morning it wouldn’t allow me to unpause it. It would say “oops! Something went wrong”. How can I fix this

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Hub 5 blue flashing lights ST5 Area 20

Well this is a new one.Had the hub 5 for years so this isn’t an installation issue. Internet suddenly dropped so restarted hub as per Virgin instructions.Now stuck with a blue flashing light which I’ve never seen before. According to the online tool ...

Kel316 by Joining in
  • 2 replies
  • 0 kudos

Wifi but no internet

I'm a month in to virgin after moving from Sky due to rocketing costs. I have been having nothing but trouble with the internet. I have persevered! I am currently sat writing this on 4g due to the internet constantly disconnecting. Wifi hub is in the...

mrsplugg by Joining in
  • 1 replies
  • 0 kudos

Broadband keeps dropping out - help!

Hi all, I am a new Virgin Media user, got 250mb fibre broadband installed 4 weeks ago and the experience so far has been underwhelming. When it’s working the broadband is good and speedy, but several times a day the connection drops (our Hub basicall...

Lemonde by Joining in
  • 4 replies
  • 0 kudos

Re: Order WiFi pods

Hello, I wonder if someone can help me to order my first WiFi pod please. I have spent weeks now, on the vm connect app, customer service phone calls and live chat to no avail. My WiFi does not reach the back end of my home. I loose WiFi connection c...

Resolved! Super Hub 3 Mayhem

Hi there, I wonder if anyone can give me a few answers because my VM Super Hub 3 is driving me up the wall.... a while ago, it started giving out "random" IP addresses to the point that my computers actually stopped "talking" to one another.I have th...

Miguelr by Joining in
  • 5 replies
  • 0 kudos