Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

no wifi, ethernet fine!

my wifi has been dropping out intermittently over the last few weeks but does not connect at all now. the hard wired ethernet connections are fine but although my devices look connected (full strength signal, the little kite thing) there is no connec...

So I was able to get the hub 5 for free

So whats soo good about the hub 5 compared to the 3? I used to get lots of bad internet issues with the 3 does the 5 help? And I pay for 250mb is it true the hub 5 rewards you with more?

cain38 by Joining in
  • 4 replies
  • 0 kudos

Resolved! Cannot Port Forward on Hitron Chita router

Hi,We have just signed up for a Virgin Business Fibre broadband service. They have sent us a Hitron Chita router which is basically working (i.e. we have internet), but we are unable to create Port Forwarding rulesWhen I go to the Port Forward sectio...

pallan68 by Tuning in
  • 15 replies
  • 1 kudos

Resolved! Virgin Connect App unable to ‘find’ Hub 5?

I see there are previous posts on this topic however I have tried the advice of resetting hub, reinstalling Virgin Connect app, and deleting the profile, but still cannot connect to the Hub 5.I only joined Virgin this week and haven’t been able to co...


New customer poor wifi

Just joined virgin media from Sky. I'm on the 1 gig Internet package. Speeds next to the router are fine but I don't get coverage across my house. With Sky I had boosters provided but the virgin installer insisted I wouldn't need them. How do I get b...

EdWool by Joining in
  • 4 replies
  • 0 kudos

Red lighter on Hub 3

Hi thereOur Hub 3.0 has had a red light for the past week but seems to be working fine otherwise. I've turned the router on and off, and also reset it to no effect. The online diagnostics simply says "looks like there's an intermittent issue signal i...

kmall by Joining in
  • 2 replies
  • 0 kudos

Resolved! Connect app won’t find hub3

I tried everything including resetting the hub, deleting and reinstalling the app etc although I’m connected to the hub but the connect app can not find the hub& the other things that are connected to it.

Fahr by Joining in
  • 10 replies
  • 0 kudos

Resolved! Can't see modem mode option

I've recently had Virgin Media fibre installed with a Virgin Hub 5 router/modem. I was looking at the settings for the router to set it into modem mode and I don't have the 'modem mode' list in my menu options (see below). Am I supposed to do somethi...

ashmanq by Tuning in
  • 17 replies
  • 1 kudos

Resolved! Still having Router issues

Morning, Around midday the router rebooted all by itself and failed to recover, so rebooted the router and still the same. Decided to see if I can log into the router only to discover the password was not being accepted, even when I tried the default...

Morrile2 by On our wavelength
  • 27 replies
  • 0 kudos

flashing green arrows on virgin hub 3

All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. my wifi went...

tushi8 by Joining in
  • 1 replies
  • 0 kudos