Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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WiFi promise

Hello, I am back again and still trying to get my WiFi up to the necessary speed to operate my two security cameras. After 30 years with VM I had my contract changed to Volt, issued with an O2 sim which I really didn't need, promised the much acclaim...

Terrible Service

A Virgin technician installed our broadband on the 2/8/23 and told me that a booster was needed and I should call & ask for one to be sent out, which I did immediately. He said it would take 48 hrs to receive it. After this period I started calling V...

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Hub 5 blue light again

This has happened before, hub 5 starts flashing blue. But has fixed itself previously. Til today. Ive Tried switching on/off unplugged everything. I Have reboot it from router ip settings. On hub 5 status in regards to Internet it says requesting CM ...

Heva619 by Joining in
  • 2 replies
  • 0 kudos

WiFi boosters needed?

Just got an email about guaranteed speed of 20mbps and my WiFi is not doing that. Does anyone know how to claim the free boosters? 

Internet connection problems

Hi. Having issues with internet connections. Started yesterday & followed all the advice & eventually had connection last night. However, it is back to the same being on then being off repeatedly which is hopeless. The router can be seen but but show...

GBow by Joining in
  • 1 replies
  • 0 kudos

Google Nest won’t connect to heatlink

I’ve just changed broadband provider to Virgin and since then my best thermostat has stopped working. I’ve been through all the trouble shooting with google support and tried advice on here but nothing works. I’m left with a useless but expensive pie...

Gepvyt by Joining in
  • 12 replies
  • 0 kudos

Modem speed and burglar alarm issues

VM changed our modem recently as we had complained of very slow and poor connection. However shortly after our landline stopped working so they came back and "boosted" the signal. This then caused our burglar alarm to stop working. It turns out our b...