Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Move the router/modem from downstairs to upstairs
I would like to have an engineer come out and move the equipment so I'm able to have my router/hub in an office upstairs and not downstairs. I realise there will be a fee but I would like to make appointment how do I go about doing this ?
No RF signal area 20
509063101Broadbands gone down Just thought you could check. i see your onto this
Outage in Rotherham?
Hi,Router flashing red light, online looping saying router not connected correctly, pressed still not working and get same video. I also know someone in same street also gas no BB but also have TV.Thanks in advance.
White WiFi pods
4 weeks ago I had a WiFi pod that started making a very loud noise so I rung and got an engineer visit he replaced the pod but it never worked I spent the next 2 week getting messed about on the phone Virgin technical finally they sent another new po...
Ordering pod
Hi, I have been sent in circles by VirginMedia app trying to order a pod for my kitchen where the signal is a best weak but mostly slips off entirely. Did a scan which advised me to order a pod but impossible to do online and have waited ages on phon...
WiFi Pod keeps disconnecting from Hub3
Hello allI'm sure I'm not the first with this issue, but I can't seem to find a way to move it forward.Since my new install a couple of weeks ago I've had a WiFi Pod provided which didn't work. This was replaced with another which didn't work until a...
No internet -hub 4 flashing yellow light
Hello, would you be able to look into my account please? I got same Red flashing light, then while flashing light, then it turns into Yellow Flashing light. Stays on yellow flashing light. hub- restarted, hub- reset no one has touched any wire, it’s ...
GlobalProtect & Virgin Media Broadband Connection Dropping
I have been using the Hub 3 for 18months. However since recently when using GlobalProtect for work my connection drops every 10 minutes or so meaning that I am unable to access my work’s corporate network or use the internet, even though my laptop sa...
Internet takes too long to load anything on laptop/browser ONLY the first time I'm loading the website.
I recently joined Virgin Media and had a technician come out and set everything up. The internet does work BUT whenever I first try to load a website, it does not load. It says there's an error connecting to the server. Every time. Sometimes it takes...
Resolved! Remote Access
Hi,After enabling remote access how to access outside home wifi network what is the URL to access please advise
