Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Wifi keeps dropping out

My wifi keeps dropping out but when i do the status check on version its says everything is fine. It keeps dropping out for a few seconds then reconnects again and this happens almost every minute. 

Large file download fails

Hi,I'm having issues when downloading large files (say over 10GB) from a file server. I kick off the download and off it goes, then a random amount of time later I get an error that the file is no longer available. I've tried a live chat where predic...

Hub 5 issues

My internet goes on/ of every 30 seconds after changing to hub 5 had engineer in today changed the hub said for first hour it will reboot a couple of times then should be ok  but its still the same called customer services said theyd said another out...

Johngk by Joining in
  • 1 replies
  • 0 kudos

Resolved! Dropped Signal in WC1N

Hi. Suffering from intermittent dropouts here in WC1N. Flashing ring on the router and loss of signal generally. Red bits on here show the worst patches but also a problem in between those. Could someone assist please. Thanks. 

tom1888 by On our wavelength
  • 7 replies
  • 0 kudos

WiFi Pod not delivered

Hi,After a very long wait a couple of weeks ago, during an online chat I was advised that a wifi pod would be sent out on Friday 8th September and would be delivered on Monday 11th November.  I would also get an email confirming this. None of this ha...

Hotrats by Joining in
  • 4 replies
  • 0 kudos

Resolved! Pc can't see Hub 5 network

I have been using Hub 3 with no issues what so ever for the last 5 years. This week Virgin offered me Hub 5 and I gladly accepted thinking that it will sort out the wifi dead spots in the house. I connected it and most of my devices all over the hous...

sam1970 by Joining in
  • 37 replies
  • 0 kudos

Resolved! Cant find where to order Wifi Pods

Just recently joined and i knew i would have issues with wifi over the other side of the house, in particular my office. Using the connect app most of the time doing a test it fails! If i go closer to the door i can get 10Mb on a 350Mb line!It says i...

Gears40 by Tuning in
  • 2 replies
  • 0 kudos