Recent DiscussionsWifi issue I seem to be having intermittent issues with wifi on my hub 5. I'm not 100% sure its the hub although recently I have noticed if I reboot the hub I get the flashing red light for about 60 secs then s...Compensation for loss of services Hello! I've had an outage since Tuesday afternoon. The time for the fix keeps getting pushed by an hour until eventually the next day (now saying it'll be fixed tomorrow by 9am, but I expect it'll g...High noise levels and service dropouts I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...Virginmedia 360 box wifi disconnecting Good morning whenever we go on to YouTube or other apps the wifi just disconnects saying problem with connection the hub 3 is upstairs and I have one pod connected but this doesn't same to be suffici...Hub light has red on for a while just want to asks our broadbands speed is slow. Sometime in our house wifi is not working. Also we just find out the hub has solid red light on Intermittent Signal in your area loop On I think the 9th of October I noticed some serious spiking of ping when playing games on my PC, connected via Ethernet, also issues with other devices connected via WiFi such as my PS5 and IPhone. ...Free upgrade from Hub 3 to Hub 5 please Hello VM Forum Team. I understand from a recent VM press release that VM has begun to upgrade those of us with Hub 3s and 4s to the Hub 5 without charge. Assuming there are no additional contractua...Ordering WiFi pod Hi there I’m on volt gig1 and trying to order a WiFi pod but keep getting unable to process order error when trying to order have ran the speed test which shows 17Mbps in bedroom but still ca...Router Issues Hi Over the last few weeks my Router has needed multiple restarts due to losing connection. I have started to notice after rebooting and white light stops flashing I get a flashing red light for ab...Ping, Latency & Packet Loss Just a question about this really. My minimum latency sits around 18 or 19ms on a ping graph but I’ve seen others connections a lot lower about 10ms or even a bit lower. Is this based on how far you...
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