Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub power lead

 Just received hub 5 but there is no power with it,old hub 3 power lead is not compatible & now old hub 3 won't connect because my service has been activated to the 1gb for hub 5 so left with no Internet. 

WiFi pods

Hi hope someone from virgin media can help had an online chat with support re a pod as in my bedrooms I'm getting 5mb download, screenshoted app to prove and they said ill order you a pod one at a time, reading on here I should have got an email but ...

Gav-B by Joining in
  • 1 replies
  • 0 kudos

Exposed cables on external wall

There are exposed live cables on my property as the protective casing is faulty. This is causing a serious health and safety hazard - please can you  fix this urgently.

anna2023 by Tuning in
  • 10 replies
  • 0 kudos

Hidden Netwoks - Hub 5

Analiti Wi-Fi diagnostics shows up 2 hidden networks on my home network.How can I delete these as they appear to be clashing with my 2.4 & 5 channels ?

1Gig router in modem mode and slow connection

A while ago my wife and I upgraded to the 1gig service and tried use the Virgin router in modem mode and have a seperate higher quality tri-band router (no 2.5gbps port unfortunately) yet speeds are slower then connected directly to the newer Virgin ...

GavinC by Joining in
  • 3 replies
  • 0 kudos

hub 4 suddenly extremely slow even over ethernet

I have a hub 4 router which has suddenly become unusably slow (bbc home page takes up to a minute to load and then only intermittently), but which was previously working OK for browsing, until this Friday.I connected my laptop to it over ethernet cab...

rc5 by Joining in
  • 2 replies
  • 0 kudos

Port Forwarding

I'm not great when it comes to being able sort out Port Forwarding, as I've never had to do this sort of thing before.I need to open a port say for example 10100.Truth is I've no idea where to start within the hub, which is a Hub 5.Any help in this m...

craige by Tuning in
  • 1 replies
  • 0 kudos

Simply the worst customer service

So frustrated right now.  My Broadband has been intermittent for the last 8-10 days.  Drops for a few seconds to a few minutes but very regularly.  Not the equipment, Virgin confirm it’s an issue but never getting resolved.Just called customer servic...

leew1 by On our wavelength
  • 13 replies
  • 0 kudos