Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Orange light on hub3 disconnecting devices

Our first hub was replaced only a couple of months ago due to a red/orange light.  The replacement hub now also has a orange light and disconnects devices.  We use Wi-Fi to control security cameras and lights while we are away.  The wi fi is of limit...

BM3 by Joining in
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  • 0 kudos

Constant red light on hub

All right, folks? I have a constant red light on my Hub 3 for several weeks now. Service hasn't dropped as yet but the hub is now considerably warmer than it was when the red light first appeared.  I've done all the fixes here on the boards - turning...

WiFi booster help

Connect app has identified poor signal in 2 rooms.Called customer service who were unable to order me any booster pods, after almost an hour on the phone.I was promised a call back that didn't happen. Any suggestions on how to order the pods myself? 

RHD2023 by Joining in
  • 5 replies
  • 0 kudos

Hub 6 not working - flashing yellow or green light

Hi  I received a new Virgin Hub 6 yesterday.  I went to set it up with coax cable and power cable . Then I had left it and went to work . I came home to a Flashing yellow or green led Light . On my devices when I try to connect,  says connected Witho...

DavidT85 by Just joined
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  • 0 kudos

Mesh Wifi

Hey Virgin, As I'm a volt customer I'd like the WiFi max guarantee, mesh system please. I have terrible internet in the bedroom. Already spoke to cs and was supposed to have someone ring me to get it ordered. Can you help please? Thanks 

Fttp install

I've seen a recent message on the Ultra Fast fibre checker that states this for a while.         Good news our services are nearly in your area It's stated this for a while now but nothing has changed I've seen some fibre installation people (V25 age...

akasam by Joining in
  • 2 replies
  • 0 kudos

Red base light on hub 3

Hi, my hub 3 base light is red instead of solid white. It is in modem mode. It is in open and well ventilated place. I have internet connection but I guess red isn't good. I tried to turn off and back on it didn't help. Is it possible to get an engin...

Kriss791 by Joining in
  • 4 replies
  • 0 kudos

Port Forwarding Always Closed

So i'm trying to open specific ports, non of which are working. Every time i go to a site to test them, they all state closed.I mainly run the V Hub5 in modem mode and run my own asus router. But i've tested direct from the Hub with the same ports et...

TLG1991 by Tuning in
  • 9 replies
  • 0 kudos