Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Superhub 3.0 solid red light

Hi all. wondering if there's anything I can do about a solid red light on my superhub. Returned home from work to find it like that. Have powered it off and on numerous times. including leaving it off at night for an 8 hour period.  Reset it using th...

DioH by Tuning in
  • 3 replies
  • 1 kudos

7 months connectivity issue

 I’m sorry to keep posting but I’m really having issues with my broadband been told my engineer’s manager that no more engineers are coming out due to them being out about over 10 times but when a contact customer service they tell me there a connect...

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Craig04 by Joining in
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  • 0 kudos

Lost my 2.4gh and 5gh networks

I am using a Hub 3 and until a couple of days ago I had 3 networks set up.  I had  2.4gh and a 5gh networks which I had before I had the Hub 3 and were carried over when I had the Hub 3.  The Hub 3 also came with a network ready installed so I used a...


I can’t play on my tvs the iplayer it’s asking if I’m on a VPN as far as I’m aware I’m not  how do I check this 

Wi-Fi speed

Just had a new router fitted and Wi-Fi speed to my camera located outdoors is only 4mbps ?Hiw can I improve this?

keithlml by Joining in
  • 2 replies
  • 0 kudos

WiFi Connected, No Internet

Hi,I've been having intermittent issues with my WiFi for about a year now whereby any WiFi device will connect but will not be able to browse. I have to disconnect and reconnect several times and hope that I get lucky enough that it will connect. It ...

SKJ777 by Joining in
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Resolved! Compensation

We had no Internet service between the 26th Feb and 5th March. This was a total outage and we registered the issue with virgin. We have the email updates to prove that the issue was ongoing for this whole period, but we have had no compensation. How ...

Kirstyb2 by Joining in
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  • 0 kudos

Ongoing connection issues

I am hoping this gets looked at by someone at Virgin.I have a Hub 4 with 1Gig. For several weeks now we are having issues with losing our connection.It happens several times a day and more often in the evenings.It is affecting work meetings during th...

Connection dropping NE38

I've had connection problems on and off all week.  I have to power cycle my Hub 3 to get the broadband going again.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1386750000-6.938256 qam322202750000-6.240256 qam93210750000-6.438256 ...

simon1975 by On our wavelength
  • 7 replies
  • 0 kudos