Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Wifi down for second time in three days!
Hi having moved to Virgin from sky in November, and having endured a bumpy road shall we say, wifi has been ok until recently.We lost wifi almost all day 30th March now no wifi again on 1st April. Checking area it says wifi ok with green tick, it is ...
Why was my house missed out on full fibre
My village has had VM Fibre installed, but they missed the main road, however flats next to me have VM Fibre and houses behind me. I noticed the houses behind me, and their path was used to install VM Fibre to their houses, but stopped when they got ...
Hub 5 flashing blue
We got are Hub5 router installed by an engineer on Saturday, didn't work for around 9 hours, eventually came on after numerous calls stating it wasn't activated. 1 hour later of glorious WiFi and then the internet drops out and the hub starts flashin...
Work VPN Causing Issues
HiI have had Virgin Media broadband for 6 months and am using it for working from home. It had been working totally fine until about 3 weeks ago when it started disconnecting the work computer multiple times a day. Some days more so than others. Have...
I need to book a technician to move my hub
My hub needs moving from upstairs to downstairs as the wifi signal is poor for my ring doorbell. It was due to be moved last year for my landline and was put on hold.
Internet completely unusable packet loss
This past week my internet has been completely unusable. It consistently just drops packets. Can anybody take a look at this date and maybe see what the issue could be please? 3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modu...
Constantly dropping out.
I have got a hub 3 with 1 pod running at 256.my connection is constantly dropping out on multiple devices. It is so frustrating is there any thing that I can do to to rectify this?
New Hub 4 - No management page after entering password - it's blank and just loads for ever
Just installed a hub 4, swapping out an older hub 3 - it's in and working but I get a blank page which stays constantly loading when browsing to 192.168.01I have Amazon eeros plugged into ethernet port 1, they are working luckily and broadcasting my ...
Hub4
I am having problems with my wifi. It keeps dropping out. I have been using Ubiquiti APs before I ever had virgin media with no issues. I have had to disconnect them to see if they are the issue and they are not. I have done a reset as per online ins...
Network dropping/white light flashing every 30 mins
Since this morning my router drops network and I get white flashing light on the hour and half past the hour. This only lasts a few minutes. I have logged in and shows DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Va...
