Recent DiscussionsXGSPON, realspeed reactivated now back to half hour disconnections When I first upgraded to 2gig, I had hourly real speed tests causing a few ms disconnections extremely annoying I'd get disconnected from games, voice chat I eventually got it turned off, but since 3...WiFi cutting out Hi, We are new to virgin media broadband. But so far I'm really unimpressed and disappointed with the broadband. We have a hub 3. I've done so of the broadband tests on the app and online, which sa...Brand new customer issues with maintaining a connection between Hub5 and Sky Q box I've had my M350 hub 5 router for just over a week and all devices connect to it ok, except for my Sky Q box brought from a previous address. I've spent the last few days trying all sorts of things ...SolvedVery old router replacement My son has moved into a private student house that has Virgin. The WiFi is poor in his room. The modem/router is a Cisco DPC3925. Looks like these are ancient. I'm assuming that Virgin will upgrade t...Hub4 mobile phone wireless speed slow I dont understand how the speed could vary so much between my devices, I tested 3 devices; mobile pone, old pc, new pc.. Speed on my old pc 270mbps wired, 30mbps wireless at point blank range andro...Another solid red light post. Hub3 Sorry to add another post as I can see this has been discussed many times before. However I am at my wits end with trying to get VM to acknowledge and rectify my issue so posting here seems to be the...SolvedComplete Failure in Service Hello, I am writing regarding the wifi at my house. We recently upgraded our broadband plan 3 or so weeks ago to the highest we can Gig1 service with a new hub 5 and it has been an abhorrent experie...Hub 5 - Deco X20 Issues Hi folks, having some issues with my network setup at home wondering if anyone has any advice or suggestions. So about a year upgraded broadband package and got sent out the hub 5, was previously on...Packet loss Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on ...Windows laptops not connecting Am having issues with Windows laptops connecting to the internet both on WiFi and Ethernet cable into the 5X hub. This has been ongoing for weeks now, some days they connect and stay connected or th...
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