Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
WiFi pods not showing on Connect App
I’ve plugged in a new WIFi pod as per instructions. It doesn’t show on the Virgin Media connect AppShould it? I can’t find the answer on their website.
Resolved! VOIP on Hub 4?
Hi everyone,Virgin have just sent me an email saying I can have a new hub. Currently have a Hub 2 and they are going tomgive me a Hub 4.My hub runs in modem mode as I have used VOIP for years, and the Hub2 would not work with VOIP.Now I do not use it...
Resolved! Hub 3 wifi mode
AfternoonThis morning my Hub 3 mis behaved and I lost internet access.It was in modem mode and doing a factory reset via the web page, the wifi did not work as a router. The Hub 3 has been in modem mode for nearly 3 years and I am using a Tenda MW6 m...
Resolved! WiFi pod installed,unassigned device
Hi I have installed my WiFi pod this morning ,the connect app picked it up " xba ********pod" so I ticked it as an assigned device,seems to be working.Under unassigned devices a number came up " **:**:**:**:**:**Anyone know what this is ?
Hub 3 Red Light
So our internet has been up and down for the last few days, and for about 2 or 3 weeks we’ve had a solid red light on our Hub 3.I’ve ran the Network diagnostic tool and it has come up as temperature normal. It’s well ventilated and fairly cool to the...
Issues with connection - M250, Hub3
Good afternoon,I'm not the account holder (although they would be able to pass security if needed) but there is an issue with my connection and was wondering if anyone can help.I've been experiencing some latency issues for some time, but this has wo...
No Service in the middle of the Game
This is just not good enough Virgin media. No Broadband, No TV Service.. estimated fix the next Day!
Hub 3 constant dropouts…… and truly awful customer service!!
I have been with Virgin for less than a month but it has already felt like a lifetime.The hub 3 drops out multiple devices on a frequent basis, and working from home has had to be via mobile hotspot for me predominantly together with my wife shouting...
Hub 3 constantly showing a red light - and network dropping frequently
Please can anyone help? A few days ago my hub started showing a solid red light. Now the connection to all the booster pods has failed. And connection to our devices is repeatedly dropping. I can’t get any sense from the messaging service.
I have a red light permanently on my hub 3
I have a red light on my hub3 permanently I have tried everything including a pin restart to no avail. Anyone help,?
