UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Internet had been off for nearly 36 hours and we are unable to speak to anyone which is shocking. The timeline to fix the fault is continually extended with no resolution. We are now being sent incorrect messages saying thr issue has been resolved wh...
2 days now had solid red light occasional white flashing tried all the usual reset amd turn of amd on checked all wires still not working my neighbour over road is same for the same amount of time
For the past week or two I've been experiencing random disconnects for around 1-2 seconds which will disconnect me from discord/kick me from games.The disconnects happen so quickly it doesn't seem like BQM catches it.I'm also using Ethernet.
Hey, wondering if anyone can help with a solution. My old hub 3 was connected on the VirginMediaConnect app but was replaced today for a new hub 3. I’m all set up on my devices and trying to link the new hub to the app, but I’m getting the below erro...
My hub 3 has constant red base light. WiFi is working and hub not hot. Can you advise?
Hi I get issue with my Hub5 my TV and also TV box and Xbox one loss the connection with Virgin hub 5 after they not able to find my WiFi when I search for it until I have restarted the hub they will able to see it but could get to same issue in any ...
I am seeking help for a recurring CATV manhole issue, just outside our property.First of all here is a 4 second video tells what is happening at the moment.The manhole cover is generating a metal clank noise every time a vehicle is driven on it.Unfor...
HelloI have Virgin wi fi and use it to connect to work from home through a VPN. It's very weird but very randomly the VPN seems to drop and I loose my ability to carry on working. The router looks fine and my mobile phone never drops from its wi fi c...
Router keeps kicking me off the internet at home. I don't have this problem anywhere else just at home.
I have been on and off the phone all day. Being bounced from one offshore call centre to the next. I did eventually get to someone who could understand me perfectly but that was after arguing with someone who refused to accept my email address that I...
