Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36950 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 33174 Views
  • 17 replies
  • 42 kudos

Red light on Virgin Media Hub

 I have tried the reset and nothing happens.  The red light is still showing.  The hub is in a ventilated position away from other items.  Based on other responses I need to be sent a new hub please.

hdl4 by Joining in
  • 244 Views
  • 2 replies
  • 0 kudos

Router clicking

My router has suddenly started to click  for no reason, I can get onto the internet no issues but the continual clicking is driving me mental. Any ideas as to why this is suddenly happening any help would be great. Cheers Pauline     [MOD EDIT: Subje...

Resolved! Virgin media connect app

I'm having a very similar problem.  It started with a WiFI pod not connecting with the App and several unsuccessful attempts at reinstalling using various locations. Next tried rebooting Hub 4, now the Hub and Pod both are not visible to the App yet ...

wld by Joining in
  • 948 Views
  • 6 replies
  • 0 kudos

Resolved! Please help with Network Log results

For a month or more I have noticed that my in house WIFI is randomly dropping out. I noticed this on my iPhone where I suddenly have no access by WIFI to the internet. Often the WIFI symbol is showing but not working.I thought, at first, it was a pro...

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pineman by On our wavelength
  • 1873 Views
  • 21 replies
  • 0 kudos

Slow device speed

In the last 2 weeks, our WiFi speed has been painfully slow.We are subscribed to the M500 package, but all our devices are only receiving 20mpbs download speeds.When checking internet the real internet speed on SamKnows, it looks like our Virgin Medi...

Will922 by Joining in
  • 588 Views
  • 4 replies
  • 0 kudos

Internet keeps loosing connection on wifi or wired

Hi, recently i get virgin media on my new address and i would say it's all good, but i've noticed that internet is dropping connection randomly during a day for like 5-10 seconds and after it's back. It's really annoying becuase i like to play online...

shaq992 by Joining in
  • 1841 Views
  • 12 replies
  • 0 kudos

Can't Find Router

HiI had my installation yesterday and have been able to connect my phone and laptop to the broadband, yet my home PC can't detect it. I've tried everything but it just doesn't appear in the list of available!What am I doing wrong?Thanks 

No internet for 5 days

For the past 5 days I've had no internet, tv or phone. I know this is a local issue but I keep receiving differing times and dates for when it's due back on. Can anyone advise how long it usually takes and can It be at any time that you are reconnect...

Red Light Hub

Hi - I’ve had a solid red light on my hub for several weeks. Have tried resetting and turning off / cool down. Do I need a new hub? thanks 

Tomohola by Joining in
  • 257 Views
  • 1 replies
  • 0 kudos

Hub 5 constantly cutting off

Hi, iv been with virgin for their broadband for around 2mths nearly, not had any issues until today. The internet keeps going off, has been like this constantly for the past hour, the box keeps blinking blue and doesn’t change colour? I’m having to t...