Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

How do I escalate urgent need assistance?

We have a disabled family member who relies on consistent broadband to operate lights during the night, call for assistance when needed etc. We have been experiencing intermittent drops in our broadband over the last 5 days which is compromising the ...

Hub 4 wifi pod conflicting settings

Hi Community,We have a Hub 4 and the coverage was poor in our apartment, so Virgin have sent 2 pods (another post for the issues with these orders, oh jeez!). The first pod seemed to install fine from the box instructions, but has not been working (b...

This doesn’t seem safe

 This is the box near my home - anyone know what can be done ? I suspect people are tempering with it and therefore causing internet issues. 

NS86 by Joining in
  • 2 replies
  • 0 kudos

Resolved! Connect app unable to find Hub5

We upgraded from the hub3 to the hub5 a couple of days ago and since then the connect app can’t find the hub. Uninstalled & reinstalled the app, rebooted the hub, not using a VPN, connected to home Wi-Fi. Any suggestions please?

katotash by On our wavelength
  • 4 replies
  • 0 kudos

Net has been out for 3 days now, what are virgin up to?

My net has been out since morning sunday 21st may.For this entire 3 days i have been getting spammed with texts from Virgin every coulple hours, "There's an outage in your area", "Great news we've fixed your service", "There's an outage in your area"...

bond606 by Joining in
  • 4 replies
  • 0 kudos

Resolved! Connect app won’t find hub 5

My connect app can’t find my hub 5, I have done a hard reset but it’s still not working and I’m connected to my virgin broadband which is working fine any ideas???