POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
I'm being driven mad by issues with applications, websites not loading correctly, connections timing out - does any of this look like I need an engineer? Not sure what else I can try at this point everything was fine until last week, The issues are h...
Keep getting flashing red light on hub. I am working from home and constantly have issue with no internet connection. I checked the hub it cold so no issue there. Also called help desk they said there it no known issue in area however seems to be iss...
I can't believe I'm back here again. I moved home in the summer and was told that as I was moving areas I would have to sign a new contract, but not to worry. A discount was to be applied to make it the price I was paying before and it would expire i...
Hi, installed a new hub 5 yesterday, but can’t get my WiFi pod from hub 3 to connect. Help?
I've just received a replacement wifi pod as the previous was faulty. However, the replacement is extremely noisy and the fan is constantly going into overdrive. Any suggestions would be greatly appreciated, thanks.
My toddler pulled fell the Hub 3 router and it has stopped working since then. It makes some dangling noise like there's some broken/lose parts inside. Where do I request a replacement or repair?
Hi everyone, New to Virginmedia and I have a 1Gbs FTTP install planned at the end of the month. My street was dug up by Virgin this year with green fibre cables installs and chat agent confirmed I will be supplied a 5X hub. Seems info on the 5X is st...
Hi,I have been trying to return the HUB to you since the half of August. I already had two appointments and on the day when somebody was supposed to pick it up, I always get a text message at 17.00 "Hi, unfortunately as arranged we don't have a tech...
We have installed the hub 5 and our internet speed is so much better, however my sons both have Samsung phones and they are unable to connect to the hub.it shows on their wifi lists but then just will not connect. Have tried updating their phones, so...
Anyway I can make my wifi signal better and faster everywhere and just overall try to get around 600download on wifi with gig 1 pls. [MOD EDIT: Subject title changed for clarity]
