Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Packet loss and lost connections
Over the last couple of weeks I've been suffering with 1-2% packet loss, which causes some browsing slowness and dropped connections. I've rebooted my SuperHub 3 a few times but it always ends up in the same poor state.The broadband monitoring shows ...
Wifi calling from my iphone15 pro Max is not working
Hello,Would anyone be able to help as to why wi-fi calling doesn't seem to work on iphone 15 pro maxI have enabled the setting,via phone dialpad, settings, call setting, wif-fi calling.But no symbol appears on the top of the screen.I tried also via t...
power levels are not perfect
the technician said my power levels are not perfect but it will do. he put a 3db attentuator on gaming feels sluggish, if i restart the hub it feels more responsive but after 24 hours it feels sluggish again.
Why hub 5 does not connect to devices that support 2.4 gb like my s.art lights ?
New hub 5 does not support my smart lights since I switched from hub 3 to 5 ?Any solution please?
Red light on
I have had a solid red light on my virgin media hub for over well over 4 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and they mentioned it was an update and it would disappear ...
No Wifi since 23rd Apr, keeps pushing back fix date!
No wifi since Tuesday 23rd Aprl, I work from home so this is hell to deal with.contacted virgin and was told a fix date 25th April, and then each day the fix date got push further down the week. Now the fix date is 29th April?! It’s very obvious Virg...
Why am I suddenly geo blocked
Trying to sign in to health lottery but since a recent update I am now seeing geo-blocked as site thinks I'm outside of uk. am using win 10
Unable to access this website
Hi,I am trying to access intercom but not able to do so. It says refused to connect.Tried this with other providers, seems to be blocked on Virgin onlyWebsite is www.intercom.comThanks.
Wifi pods not working at all
So I've had 3 pods plugged in for maybe the last year now. They worked fine but are only wifi 5 compatible. I called up and spoke to an agent and asked if I could upgrade to the black pods. She seemed to think it might be a pod issue and not a wifi 5...
Broadband renwal
Hello, I’ve had my renewal price for my broadband and I can’t afford it is there anything you can do to help? If not I will have to leave and find another one cheaper
