Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Broadband drops every hour, possibly caused by realspeed

Hi,I have the symmetrical Gig2 service. Over the past few weeks, I have been experiencing periodic packet drops every hour, specifically around 12 minutes past the hour. Despite having the Hub 5x in router mode, this issue persists.Upon investigation...

rid1 by Joining in
  • 8 replies
  • 0 kudos

Hub 3 has red light

Hello my home hub 3 is showing a solid red light. I have tried the reset button and also turned the whole thing off overnight but its still solid red

Hub5 router mode + VPN server on a client

Hi all,I'm really having difficulty finding people in similar boats who need to continue to use router mode (due to presence of wifi pods) but want to run a vpn server on their network, accessible from the outside.In my case I have a router with pptp...

huckk by Joining in
  • 1 replies
  • 0 kudos

Outage in DA8

Broadband/phone line has been down since 12:30 am Thursday morning. Grateful if mods could investigate as well as give an indication of service restoration please.Thyper

Thyper by Dialled in
  • 2 replies
  • 0 kudos

Re: Moving router

Hello,I similarly need to move my router within the same room so that it sits within an alcove cupboard rather than out on the wall) - how do I go about booking in the appointment (understand there is a £25 charge).Thanks,Andy

Andylanc by Just joined
  • 2 replies
  • 0 kudos

Intermittent dropouts

We are experiencing pixelation on our to service, any channel we are on, and dropouts on the internet. This has been going on for a while. The Wi-Fi was the worst, so we put the router into modem mode and added a couple of Deco units for Wi-Fi, but I...

stevej47 by Up to speed
  • 6 replies
  • 0 kudos

Need Help ASAP With Sync Timing Issue ...

I've been experiencing intermittent loss of broadband signal for a few months now. I've put up with it for long enough. The following BQM graphs are from the last 5 days. But I have a couple of months of graphs showing exactly the same thing. My Netw...

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c0balt by Joining in
  • 14 replies
  • 0 kudos

E-mail offering Hub4 at no extra cost

Hi,I received an e-mail offering a new Hub 4 at no extra cost. I went ahead and placed an order and saved a copy of the order that said "We've got your order". However I have not received an acknowledgment e-mail and there is nothing showing in my Vi...

Broadband problems Harlow

Having a nightmare with my connection. It has been intermittent for days now. If tried everything on the "check my connection" Web page. Resets including hard resets via the button seem to work sometimes but not always. I've been playing around with ...

david365 by On our wavelength
  • 2 replies
  • 0 kudos