Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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No internet BH17

No internet since 3pm, nightmare as the end of the football season!!!Yes reboot & all the cable checks, been though this 100 times so yeah there's no internet. 

Intermittent connection for 3 months

Looking for help we have been having intermittent connection issues since early march and have been assured time and time again on the phone that it would be resolved on numerous occasions the most recent was the 1st of may and being told on Tuesday ...

ScottG99 by Tuning in
  • 16 replies
  • 0 kudos

Resolved! Moving router

Hi, My broadband/wifi router was installed upstairs years ago in what is now an inconvenient spot. I would like it moved downstairs. What's the easiest way to book an engineer to do this please? 

Samanmo by Joining in
  • 131 replies
  • 0 kudos

Wi-Fi Pod Delivery

I had Virgin broadband (1 Gig package) installed at home on 13 May. It was immediately obvious that the Wi-Fi coverage was not sufficient to cover the whole of our home but we gave it a couple of days to settle. With no reception still in almost half...

kwscott by Joining in
  • 2 replies
  • 0 kudos

Broadband keep disconnecting

My Hub 3 keeps disconnecting, here are the logs (I don't know what any of it means) I've booked an engineer but would prefer if it could be done remotely if possible before the visit and I will cancel.ThanksDownstream bonded channelsChannel Frequency...

No wi-fi

Last night at 11.30 our wi-fi went down. Internet via ethernet cable is still fine but no wi-fi.Have done multiple reboots, including hard resets via the hole under the box but the wi-fi is not working at all.We only have the router set up for 2g (lo...

charscot by Dialled in
  • 14 replies
  • 0 kudos

How do I contact VM to get a replacement router?

Virgin Media - How do I go about getting a new router? This has to be the most ridiculous way to contact a service provider I have ever come across! And I work in telecomms!The Hub 3 that I have has a constant red light, I have done the following- Re...

Resolved! Need help please

Broadband is slow internet no existantBought whole home mesh wifi system but received the following message, what does it mean and which one do i choose. TIA  

Kazmoz1 by Joining in
  • 2 replies
  • 0 kudos

Resolved! Hub 3 Not working with my Routers anymore

Hi a couple of weeks ago my internet went offsince it cam back on my router keeps losing interent from the hub nowthe only way I can get the internet back on is if i switch  the hub in normal mode .(not using my 3rd party router)Sometimes the router ...

swampy46 by On our wavelength
  • 21 replies
  • 0 kudos