UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
No internet since 3pm, nightmare as the end of the football season!!!Yes reboot & all the cable checks, been though this 100 times so yeah there's no internet.
Looking for help we have been having intermittent connection issues since early march and have been assured time and time again on the phone that it would be resolved on numerous occasions the most recent was the 1st of may and being told on Tuesday ...
Hi, My broadband/wifi router was installed upstairs years ago in what is now an inconvenient spot. I would like it moved downstairs. What's the easiest way to book an engineer to do this please?
I had Virgin broadband (1 Gig package) installed at home on 13 May. It was immediately obvious that the Wi-Fi coverage was not sufficient to cover the whole of our home but we gave it a couple of days to settle. With no reception still in almost half...
My Hub 3 keeps disconnecting, here are the logs (I don't know what any of it means) I've booked an engineer but would prefer if it could be done remotely if possible before the visit and I will cancel.ThanksDownstream bonded channelsChannel Frequency...
Last night at 11.30 our wi-fi went down. Internet via ethernet cable is still fine but no wi-fi.Have done multiple reboots, including hard resets via the hole under the box but the wi-fi is not working at all.We only have the router set up for 2g (lo...
Virgin Media - How do I go about getting a new router? This has to be the most ridiculous way to contact a service provider I have ever come across! And I work in telecomms!The Hub 3 that I have has a constant red light, I have done the following- Re...
Broadband is slow internet no existantBought whole home mesh wifi system but received the following message, what does it mean and which one do i choose. TIA
Hi a couple of weeks ago my internet went offsince it cam back on my router keeps losing interent from the hub nowthe only way I can get the internet back on is if i switch the hub in normal mode .(not using my 3rd party router)Sometimes the router ...
Good afternoon,For the longest time, I've had constant issues with the internet dropping for a few seconds, which causes massive issues while gaming. From what I can tell, this is accompanied by packet loss and high ping, with the router status displ...
