My Virgin Media App
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Come test our latest apps - join us at the VM App Lab🧪

Hey there, Calling members of the community – here’s your chance to join our exclusive team of beta testers at the VM App Lab離which we’re launching to test and improve our latest apps.  Interested? Head over here to sign up and for more information....

Kei_M by Community Manager
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Account details not showing on app

Whenever I log into my account using a web browser everything comes up. When I log in, using the exact same details, on to the app it just tells me that, ‘We’ll have you set up in the next 48 hours.’ But I’ve been set up for around 2-3 months.

VirginMedia - Oops something went wrong

I could not log in my virgin media. I tried all options even the applications. I always face this alert “Oops, looks like something's gone wrong on our side. Please try again.”I tried again, again and again. It does not work…

Tas24 by Joining in
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  • 1 replies
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Webmail 403 Forbidden message

I am unable to access my emails as error 403 Forbidden keeps popping upTrried all suggested solutions by Community platform but to no avail... Anyone know how to contact Virgin Media Technical Team? Or has advice how to resolve the issue?Thank you

nhaughey by Joining in
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  • 3 replies
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My virgin media verification email

I've been trying to register for My Virgin Media having just became a new customer When I try to log in it says my email hasn’t been verified I have on multiple days pressed the button for another verification email to be sent but I've not had any em...

Elmiee1 by Joining in
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  • 1 replies
  • 0 kudos