Hey there, Calling members of the community – here’s your chance to join our exclusive team of beta testers at the VM App Lab離which we’re launching to test and improve our latest apps. Interested? Head over here to sign up and for more information....
Hello,Could someone from CS please PM with details of how to initiate a move and transfer on my virgin media app account. I have an old account number showing with my log in details and need it to display my new account details.Thanks,Anthony
Hi all,I think I've had a similar issue to some other folk on this forum, but don't seem to be getting anywhere fast.Last year I moved from my house of 9 years (number 26 for simplicity) into my parent's home (number 50) while waiting for a new-build...
Haven’t been able to access this app since I signed up in July. Promised on 3 separate occasions that someone would get back to me , still waiting.
I have been trying to long in via the app since I signed up for virgin media in July. The app says that I already have an account and when I try the reset password option . I get a message stating I cannot because they require more information. Plea...
Hi all, have spent two hours on the phone to VM to be told I have to book an engineer myself in the app. However, when I tap appointments, it just tells me I don't have any. How do I book one?
My friend :Kay Turner who has been with you a while .Reccomended you and it was told to me that we would both get £50. She had got hers but I haven’t..I’ve been intouch with her and says it went into her bank about a week ago .She received an email.....
Oops, looks like something's gone wrong on our side.Please try againTry again 21.00 on 7/9/22 I can get email, so the log in does works, but no VM account page, I tried 2 browsers.Area 30
I am a new customer and i’ve been trying for more than a week to create an account and all the time i was trying i was getting the message that i can’t use that password, try other. I called the customer support i spoke with an agent on whatsapp and ...
Hi there,I am trying to register my account but when I get to the verification email point the email never comes through. Can anyone help with this please?
I’m losing the will to live. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. So I’ve gone in through the Account settings/Online Security and it looks like it works (it co...
