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VM Community,I recently registered for a My Virgin Media account in order to view and manage my bills for broadband. When I tried to add my broadband account number it told me "customer already exists" - yep - I'm the customer. Thinking that I possib...
I forgot my app password. When I get the link to change it via the 'forgot password' thing it's got this crazy annoying glitch:I start typing a new password and after about 6 characters it says "invalid" so I reduce the number of characters and it sa...
Hi I sign up with wrong email address and now I can’t verify my account. I’m not sure what I can do now.
hello, i have not received an email verification to make my account for My Virgin Media. I've had the hub set up for three days now. I have called customer service who said that they personally sent the email and I have still not received it. But I h...
I moved house and was given a new account number and my old account number is still on the my virgin media app… this means I can’t do anything!!!!
I have my 3 virgin mobile accounts registered on My Virgin Media App on my Android phone. I tried to click on the 'My Accounts' app link to 'Add Virgin Media account', which displayed 'Choose a username' and I selected the account for my email addres...
I am trying to set up my MyVirgin account, I am not receiving the email verification emails, I have reset the app, tried through the website and nothing. I am receiving other emails including ones from Virgin re my account and calling the helpdesk (n...
I’ve see lots of people have had this problem. when I try to log into the virgin media app or online it tells me I need to verify my email. I have the email I get with the link to do this but when I click on the link it tells me the link has expired....
I've just bought a Virgin Media package with 1,000MB/s broadband speeds as well as a Volt O2 SIM Card and I've just received and email saying I need to make a My Virgin Media account with the info they provided me, being my account number and area co...
hi - when i try and register my virgin media account, it tells me that i've already registered it with my email address. so then i log in and it takes me to my dad's account of which i'm supposedly a secondary holder and i cannot access my virgin med...
