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When I look on my account details, there is a phone number that I do not recognise. Every time I try and change my password it says 'error' and it cannot change it.
Hi,I need to verify my virgin media account but when I click the verification link in the email I was sent, it says it has expired. When I try to resend the verification link, nothing is being sent to my email.
SpoilerWe moved and, stupidly, took VM with us. They've billed us but because the new address/account isn't on My VM, theres no way to pay on there. I did, however, find a quick pay link so made a payment on 29/9/22. No receipt arrived though I do ha...
I can not reset my password. It continuously says password invalid despite following the guidance.
HiCan someone send PM with guides on how to register on virgin media cos it wont accept my password...have tried every possible password and have used different devices. \Note: Thank you all
good afternoon.im trying to lon into Myvirgin account, but only get 'complete profile'im guessing this is due to email verification. the link has timed out, but after clicking send new email a few times over the past day, ive still not received anyth...
Hello,I mistyped my email address when registering and now can’t verify the account.I am trying to set up an account to arrange an engineer call out to set up my package so would be very grateful if you could assist - many thanks. best wishes.
Hello, I can’t seem to log into my virgin media account. When I go to change my password I follow the link but no matter which password I try to change it too, it won’t let me as it thinks everything contains my username even though it doesnt. Any he...
I keep getting error
I am having similar problem!!! When I first had my broadband installed I tried setting up media account and kept getting the message "cant use that password" The lady on the phone from Virgin tried all ways possible and she could not even get on to t...
