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I am trying to create an account on Virgin Media Connect.I had forgotten my Virgin Media account passwordI requested the reset link but every possible password I try is shown as invalid.The only guide is that it should be 8 or more characters and not...
HiI recently signed up to a broadband package with Virgin over a week ago. I have activated the broadband, but I have not yet received a welcome email or account number, which means I am unable to access the My Virgin Media app or edit my account. Co...
Hi, I have been trying to access the MyVirginMedia app since July!! I have been told I need to verify my email address. I requested a new email and not received anything either in inbox or junk I have requested a new email over 10 times now since Jul...
I’ve tried registering for the app but keep getting the message ‘can’t use this password’. I’ve tried every suggestion on this forum without success. I’m at the end of my tether with this. It is so frustrating. Please can someone help.
Hi, I too am experiencing the same issues. I have conformed to the requirements set out about and have spent nearly 1-week trying different passwords etc. I have also tried through a mobile phone, home laptop, work laptop...all give the same result. ...
I have been trying for days now to set up a password for my virgin media broadband account, I need to sign in asap to my virgin media but it won't let me pick a password I've tried all the solutions and combinations that are available, a private mess...
I am trying to register my online account but is it saying my account number is not recognised. I have been going round in circles with this, I have called up several times and getting nowhere. All I want it to be able to access my online account!
I’m pretty much at my wits end with the really bad set up on the MyVirginMedia app when it comes to resetting passwords. Has anyone at VM properly tested this? Have you got a proper IT test setup?It’s really poor to use on an iPhone, you can’t get ...
I can not register on the Virgin app every password I try to use even though it says strong password does not let me use it says you can’t use this password I have been trying now for 3 days. I tried calling as I can’t get on the app and the line cut...
Hello, I’m having a problem creating a password for my account. I have tried easily over 50 different passwords and made sure they all definitely meet criteria. I’m not quite sure what to do so if I could have help it would be greatly appreciated. th...
