Hey there, Calling members of the community – here’s your chance to join our exclusive team of beta testers at the VM App Lab離which we’re launching to test and improve our latest apps. Interested? Head over here to sign up and for more information....
Hi, I have been running into account issues since opening a new account with virgin, when I go to sign in on the App, it opens up my old account number and not my new one, I have registered the new account number but it is attached to my normal email...
Hello, I signed up for Virgin media 3 months ago. I have not received a welcome email due to my email being misspelt by the agent. I therefore cannot get my account number which I need to login and contact customer support. Any help would be apprecia...
Hi I’m wondering if anyone can help please, can’t log into My Virgin Media at all. Not recognising my email, tried resetting password and even creating new account says my details aren’t wrong when I’ve took them straight off my bill. Really frustrat...
Hello!I've recently moved home and since moving have not been able to access the most current version of my virgin media account via app or website.I first noticed this when trying to check the service status of my hub, and receiving the following me...
As per title.using the app, log into my mobile account OK, and it shows the relevant information.Top left hand corner is a little 'bell' symbol. This had a small '1' next to it, and 'rings' when I logged in. (obviously a message of some sort) tried t...
Hi.I can't change my phone contact number on the app . Could someone help me? Thank you
I have been trying for some time now, but I am unable to verify my email and log into the virgin media app as I have not received a verification email. I have checked my spam folder and it is not there any help would be appreciated
I can't register for myvirginmedia as I used to have an account which coffee after I ended my broadband contract. Now I've signed up again, my email address and postcode are locked to the closed account it seems. I phoned customer services who said t...
I have been unable to register, I managed to get past def01 error but now it doesn’t accept any of my passwords, please help
New broadband customer. Can't sign up because of this password issue.I have tried many variations of passwords but the website is clearly just broken!Could someone please PM me to resolve this?
